United StatesPrecise Petcare is cloud-based software for pet sitting businesses. The app is for sitters, managers and clients of companies that use Precise Petcare. FOR EVERYONE • Convenient access to your account • Access all features and functionality available in the web version • Receive push notifications (the events that trigger push notifications will be configured by your manager/provider) FOR SITTERS • View your schedule and accept, decline, confirm, arrive and complete visits (actual actions depend on the company settings) • Create Pet Care Journals for your visits (if your company uses journals) • View client and pet information for visits on your schedule • Full-walk GPS tracking including a Live Map (if your company uses GPS tracking) • Offline mode for My Schedule, allowing you to perform actions and add/update Journals while disconnected from the internet FOR MANAGERS • Comprehensive scheduling tools, including ongoing (recurring) visits, conflict notifications and a Live Sitter Map • Communicate with staff and clients via Pet Care Journal comments (if enabled), visit notes or in-system Messages • Invoicing and payment tracking • Configure your company settings and branding FOR CLIENTS • View your schedule, request new services and request cancellation of existing services • Update your information and add pets • View your Pet Care Journals and a gallery of all photos taken of your pets (if your pet care provider uses journals)
Right idea, poor execution
The app/system overall has a lot of great ideas and functions but it is not user friendly and has a lot of glitches that need to be ironed out. They have over complicated the system by adding too many functions. I find the navigation of the app to be very counterintuitive. The app also freezes regularly. I hope they’re able to work these out because it’s an affordable scheduling system with a lot of capabilities.
United StatesToo glitchy!!
When the app works, it’s great. But every single week I have to at some point delete and reinstall because it gets stuck when I check in for a job and the wheel continually spins. It literally happens every single week and it’s very annoying.
United StatesConfusing to use and other issues
There are a lot of great features inside the app, however, it is very confusing to learn and use. Perhaps too many features in one app makes it complicated. Support is not available by phone unless you leave a voicemail which causes more issues and time trying to learn new software. I would not recommend.
United StatesOverall great app !
It works great, the logging out/crashing occasionally is annoying but is manageable but I would love to have the option to send videos in the journal entries!
United StatesToo busy
The screen is too busy with colors and tabs. It doesn’t clear when a walk is canceled or complete. The clock is a tiny font and doesn’t countdown to show how much time you have left. Too busy with the walk recap and then save and send, complete and and verify. There’s nothing efficient about this app in getting in and out in a timely manner.
United StatesPlease fix these things
1. Icons on top for clocking in and notifications are too close to the top and therefore too difficult to select. 2. Can’t upload pix in IOS at all. 3. When there’s a weaker signal the app will not refresh and then when does you lose all data. 4. Animal icons are only useful IF ONLY the icons relative to the care are showing. For example, if a client has two cats, dog, outside bird feeders and a fish, why would all of these icons be illuminated on a midday walk for the dog? Only the information that is relative to that visit should show. Too much info is not always better.
United StatesEssential, but desperately needs updating.
I use this daily, but with every passing month, something isn't working. I really wish that it would either be tended to and updated, or sold/given to a developer who can give it the attention it needs.
United States
Bug fixes
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