United StatesNight Owl X gives you peace of mind no matter where you are! With the ability to view your Night Owl security system in real-time, you’ll be able to monitor your home or business anytime, anywhere—all from the convenience of your mobile device.
Night Owl X features:
• Quick and easy mobile setup with Smart Auto Detection or Owl Scan™
• Live video and audio from your DVR/NVR security system on Wi-Fi or 3G/4G LTE networks
• Easily configure push alerts individually for each channel from your Smart Device
• Customize channel names without having to access the DVR/NVR manually
• Save images directly to your Smart Device and share via text, email or social media
• Now share important MP4 formatted videos via email or social media
• Enhanced stability for better app connectivity and push alert retrieval
• Multi-channel live feeds (4/8/16 channels)
• Video playback of ANY recorded video stored on your DVR/NVR
• Multiple DVR/NVR system log-on (up to 100 devices)
• Create custom views and save as favorites (iPad only)
Night Owl is a leader in security cameras and recording systems for both businesses and homeowners. We are committed to keeping an eye on the things you care about most. Our security products are designed and engineered for ease of use and cost-effectiveness. All of our security cameras and systems are in use by customers around the world including homeowners, retailers, dealers, distributors, integrators, federal and municipal organizations and both medium and small businesses.
Visit us at www.NightOwlSP.com for more information on our products and services!
Night Owl X is ONLY compatible with the following Night Owl security systems:
• WNVR Series
• XHD Series
• THD Series
• H2THD Series (Hybrid)
If you have any questions regarding compatibility, please refer to www.NightOwlSP.com.
WARNING: This application uses data to connect your security system to your mobile device. When connected to a 3G or 4G LTE network, the live video feed from your system will be considered streaming data by your phone service provider and will contribute to any data or download limit your phone data plan may have. If you exceed your data plan limit, this may result in additional usage charges. It is highly recommended to contact your phone service provider to know the limits of your data plan before using this video streaming application.
Playback feature on app is bad
Cameras are great. Watching live on the app is great. But when it comes to accessing playback on the app it is awful. Unable to move forward or back. Please fix.
United StatesAbsolute horrible app
The reason why you buy cameras is so that you are able to see what’s going on outside without going outside. Whether it’s a good thing outside or a terrible thing, you’re definitely not going to see it on this app because it never works. So if you’re using the cameras for safety reasons…you’re screwed
United StatesDoesn’t work like it should
It needs an update or something the app is not showing or won’t connect to your phone right away like it should. The app needs a new version or an update. It’s horrible having this problem
United StatesMost inconsistent app I own 😡
04/03/2024 Several weeks ago push notifications have stopped working. Only live feed now. 🤯 app needs updated for new iOS *************************** 8/20/2021 Finally fixed. In case you haven’t visited help section you must unplug and restart DVR to fix app connection issue. 8/17/2021 App AGAIN not connecting for days now. Useless if I cannot monitor cameras away from home. 😡 11/17/2020 This is my most used app and the most inconsistent app. Developers- PLEASE UPDATE YOUR APP ALREADY. Can’t you see from the reviews how unhappy your customers are? I am again getting no connection to my cameras when trying to view remotely. I have 200+ MPs on my WiFi and excellent Phone service so please don’t blame my end. My cameras are useless hardware if I cannot view when away from home. I would NOT recommend to anyone unless app is updated. 😡 10/21/2020 App is “mostly” working now. I still cannot give app more than 3 stars. First, it needs COMPLETELY updated - terrible UI. Second, as another reviewer mentioned, only about 1/3 videos are reviewable for playback. Third, developers need to do more than canned responses. Fourth, they should have been ready for iOS update and had app ready so it didn’t fail. What good is our home security system if we cannot monitor it when away? What will happen with new iOS and iPhone 12? Is Night Owl ready for that? Apple releases beta versions to app developers !! ———————————————————— Night Owl X app still will not work outside of WiFi. What good is app if I can’t monitor cameras away from home ?? First - developers, come on already and FIX YOUR APP !!!! Second - I cannot believe how bad your customer service is. I have sent 2 emails with no response. I spent over an hour on the phone waiting only to be disconnected. Then I spent another half hour on chat (36 in queue line) to them be immediately disconnected. This only fixes WiFi settings... If Night Owl X app is not working after updating to IOS 14... Go to settings - Night Owl X Turn ON “Allow Access” to “Local Network” This fixed my issue with the app not working after iOS 14 update ************************************** After 1.5 hours on the phone and 2 Night Owl tech support specialists - I found out that the firmware update caused my modem to close the port that the security system uses. There is no way to change the IP address or undo the update. I am now spending another hour + on the phone with my service provider in the hopes they can open up the port to allow the Night Owl access out and access to the app 😡 9/11/2020 APP NOT WORKING AFTER FIRMWARE UPDATE I did a firmware update and now I cannot connect from the app. I have logged out and back in. I have cleared data and cache as I have seen from developer’s responses in other replies. I will call customer service when I get time and update my response when app is fixed and working properly. ⭐️UPDATE⭐️ Live view now working foe iOS 13. Thank you for fixing. Like many users, I rely on this app DAILY! PRIOR REVIEW This app had been working on my iPhone X; however, nothing will load on new iPhone 11 with iOS 13 😢
United StatesApp no good
I have an iPhone and this app does not work well at all. Why even make an app for the system if it never works right. The app is useless. Would give zero stars if allowed.
United StatesTerrible customer support
Night owl has basically abandoned there customers. Says in the box 24 hour support. They will not help people with certain models.
United StatesMy notifications are stop working
I have night owl for few years and all of the sudden it stops give me the notifications. I deleted the app and reinstalled but it is still not working and I when on google and searching for helps and I followed the instructions what to do but recommendations are not even in the setting section. So what is up with this??
United States
Webster’s Dictionary defines “Compatibility” as being capable of cross-fertilizing freely or uniting vegetatively. That, of course, does not apply to this App. After further research, I discovered that it also means designed to work with another device or system without modification. That does apply to this App. Night Owl X is now compatible with iOS 13. WooHoo! Secure. Protect. Connect.
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