United StatesWith My Verizon for Business, information and control are at your fingertips. Make changes easily to your plans, activate new devices or features, manage One Talk and gather critical data metrics to help improve your operations. Quickly get to where you want to go by using the new navigation bar at the bottom of the screen. Here you’ll find many of the same functions that you see on our website. My Verizon for Business allows you to: • Access One Talk features such as creating or managing team schedules. • Upgrade/purchase new devices or accessories. • Set up auto-pay and manage settings. • Manage data alerts to keep track of your usage. • Review and pay your bill quickly. To review the Terms and Conditions for this app, visit https://mb.verizonwireless.com/content/my-business-portal/Home_Template/terms-conditions.html Download My Verizon for Business today and manage your work on the go
Endless loop
Login credentials and account verification is an endless loop and very frustrating! I verify login credentials, receive text verification and am redirected to the home page to yet repeat the process. It’s seriously an endless loop. I can’t log into my account via web or app
United StatesThe Verizon store on Broadway was terrible
We went to the store 2 times and called at least 4 times. We ordered a phone for an employee and the order was lost in the system. They did not apologize the manager & sales person said these things happen. The phone was supposed to be delivered in 2 days the person sat home all day waiting for it. I would not recommend Verizon to anyone. Our bill has been incorrect many times & we have spent hours on the phone with numerous incompetent people. My bill is incorrect. I’ve been overcharged by $100. We have been calling Verizon business for many months to get the credit for a promotion which was denied yesterday, forcing us to start legal action. We’ve been clients for 24 years . Bad business.
United StatesGreat app
Easy to use. Unfortunately the human support structure is very poor. Good people Some language barriers but they are set up to fail by Verizon management. Try to call in after ours and you get a recording that VZ Biz is closed and call back during regular hours. I know how to jail break the system to get to a human but that should not be the case. Maybe I yelled loud enough that they fixed it. Maybe.
United StatesBest Business
Has to be the best service a business can ever ask for
United StatesTop Best!
Been a Verizon customer for many years. I have no complaint. They have the best service in the area I live & work. Sorry to all you other company’s, but Verizon never drops my calls like my previous older services (21yrs) did, had to drive 20 miles for cell service. I’m not one who grabs the 1st new upgrade of any product. I went to a iPhone 6 to a 11. The 11 had it & did not work properly. I had foot surgery & laid up unable to drive for months w/no ph. Verizon gave me a $700 trade in for my 11 to a 14! Now that’s impressive!! And I got my husband a new one “FREE” I like to think I was treated special for being a loyal customer! But idk! Feeling special!! Thank you Verizon, for your phenomenal service!!!
United StatesFirst bill was incorrect. Followed by more issues.
I was practically scammed into signing up for a business account at the Verizon store. I don’t even have a business but he said it was the best route to go and the cheapest. So I did it. I was told that each of my lines would be $45 a month. I have 3 lines. He gave me a rough estimate of my bill and it was close to $160. Also stated that signing up for business Verizon I would not have any activation fees so my first bill would be similar to the rest. My first bill came in and was close to $195 dollars. I was irritated right off the bat with Verizon. Contacted them via chat and they were able to get my bill corrected but took up to a certain amount of time for me to see the corrections on my account. So I ended up paying my first bill 3 days past due date due to me waiting for the correction to come through. My second bill just came it and guess what? Not correct again. So what did I do? Contacted Verizon via chat again! Not a fun task. This time they practically told me “sorry about your luck” and that grandfathered plans have gone up $5 per line. So there was nothing they could do. But that’s not the cherry on top of all this! They also tacked on an additional $5 on my account for a “late fee”. From my first bill waiting on it to get corrected and to show on my end. Long story short. What everyone says about Verizon is true. Bills are never correct and they are just greedy and money hungry. Sorry not from this guy. I ended up paying the full bill and I am switching providers tomorrow. Putting this review everywhere so other people are aware. It’s not about the money. I have the money. It’s the fact that they think they can just grab peoples money. Some are not as fortunate as others. That’s what irritates me.
United StatesStupid
My account had been on auto pay for about six months, suddenly it’s not on auto pay anymore, Start getting messages that they’re gonna cancel me shut my phone in the Internet service off. I don’t know who screwed up but it wasn’t me. This happens again. I was just find another phone service and Internet. Verizon is probably the best phone service you can get. and possibly the worst customer service
United States
With the latest update, we are making it easier to understand your bill. On the Billing tab, click on the link underneath the Check out your current bill video header and you can view a short, personalized video explaining the latest bill. You can also contact us for assistance with a wider variety of transactions via Secure Messaging, which is now also accessible from the Contact Us menu.
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