Use Loopie to get your dirty laundry picked-up and delivered! We can pick up from your doorstep as soon as a few hours after placing your order on our mobile app! We'll pick up from your home, hotel or business and wash, dry & fold your items with care and deliver back the next day for a flat rate per bag. Customizable wash, dry and detergent options. Live customer support via our in app chat feature. Let us help you with your laundry needs so you can spend more time doing what you love! How it works: Place your order in minutes on our mobile app or website, we'll send a driver to pick up your items and you'll receive your order clean and folded in our signature blue Loopie duffel bags within 24hrs. Our complimentary Loopie Duffel bags are provided for new customers :) Feel free to place items in a 13 gallon trash bag for new customers prior to receiving your Loopie Duffel bags! Schedule a recurring order or pay as you go! There's no contracts, and even faster same day delivery available in select zipcodes. Real time best in class customer service via in app chat feature available to help you ensure you have a great laundry experience with Loopie. Please note- everything in a bag gets washed together so if you'd like to have your items washed separately order two Loopie Duffels (or as many as you need!) *Please note that service availability, pricing and pickup times differ by zipcode! Delivery disclaimer: Loopie utilizes 3rd party last mile delivery partners to pickup and deliver some Loopie orders to customers! If you have questions prior to pickup please utilize the in app customer support messenger to connect with a Loopie customer care team member! For more frequently asked questions check out our website: https://loopielaundry.com/ or give us a call at 1-833-3-LOOPIE or email us at [email protected]
Doesn’t search
Unable to search for a location. Had to change the location settings as the app isn’t available for the non US apple users. Useless in general
United StatesThe best laundry service ever
Fell in love with using their wash and fold service. They give a free duffel bag for your first wash and the prices are pretty good compared to other competitors. The user experience was very good in the app. I’ve been using this service for a while and the customer service has always been really good
United StatesBest Wash & Fold Service Yet
Loopie Laundry is definitely a stand-out amongst other such laundry services. I've tried several different wash and fold companies, and they've all come up short. Until now. The four vs five stars I'm giving is only due to not being completely satisfied with a few returned items and a lost sock. The four stars vs less is due to the outstanding customer service received all the way through. When reaching out to them about my lack of 100% satisfaction, they did not get defensive. Instead, they apologised and went straight to troubleshooting. Lest someone read this and decide to dishonestly take advantage of their kindness. I won't go into the steps they took to remediate. Suffice to say, they went above and beyond and were patient, kind, and helpful all along the way. I believe I have finally found my go-to laundry service company.
United StatesLove Loopie!
I’m a salon owner and have been using Loooie for 2 years now! Great customer service and very affordable and reliable!
United StatesEasy and convienient
I’ve used this service I in Seattle, Portland and Denver. Super easy and super convenient. Flat rate price is great and I appreciate the how helpful the employees are
United StatesNot the same - pick up and delivery is obnoxious now
I used them in the past - I believe when they were just starting in my area (or just smaller?) idk, but then they were using their own people to pick and drop off- now they use DoorDash. It’s been SO annoying. I write out long instructions on the Loopie app and come to find out they just tell DoorDash “they’ll meet you out in parking garage” Well I wasn’t home both times they picked up and dropped off but now that they’re using DoorDash I guess you have to to ensure you’re going to be getting your clothes delivered? The first person didn’t even speak English so I had to have my roommate run out there and scavenge the area to find him. I will never use them again. Off to a different service
United StatesAwful Service
This service is terrible. They charged me immediately for a comforter service, but they use DoorDash runners for pick up and don’t give them any information. So the door code I left in the notes wasn’t given to the runner and they called me like 6 times in a row. I wasn’t available, so the runner just didn’t pick up my item. Customer service texted me and I reminded them about the door code, and they said they would send someone else out, and they never did. Now customer service isn’t responding to me in any of the ways I’m contacting them (email, text or chat) and I’m just going to initiate a charge back for the service. This is a scam, don’t waste your time.
United States
In this new version, 1. "Customers can now pay for orders that are created by the admin." 2. "In addition to pickup priority and express delivery, customers can also view the slot price if the admin has added one for any slot." 3. "Animations have been added for a better UI experience."
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