Loop Email helps teams manage customer messages in shared email accounts such as support@, contact@, info@, orders@ and more. Efficiently and on the go. Loop is a simple yet powerful team inbox, easy to set up and use for teams handling customer messages via email. With Loop no messages get missed and your team can assign ownership, chat about customer emails, exchange files, automate workflows and manage shared inboxes with ease, all within a purpose-built iOS app. With Loop you’ll be able to: - Manage any shared email accounts - Collaborate 1-2-1 and in groups with your team - Set up automated workflows to help you manage any incoming emails - Have internal discussions with your team before replying to your customers - Organize your personal as well as team inboxes for best productivity Key features: - Unified inbox: Manage all of your email accounts from one view - Shared inbox: Manage incoming emails as a team, without having to share login details - Assign owners: Know who’s in charge of any conversation - Side chat on emails: Start a private side chat on any email thread - Team channels: Use Loop for team chat as well as email management - Shared tags: Keep your team inbox organized with labels and tags - Rules & automations: Automate workflows for your team with a powerful rules engine - SLAs: Get your response time optimized with SLA notifications - Snooze: Snooze a conversation for a period of time to keep your inbox organized - Templated responses: Set up templates for frequent queires - Collision detection: Prevent sending multiple replies by mistake - Reports & insights: Customizable reports to see how your team is doing - Works across all platforms
Big fan
I’m a huge fan of loop. It has changed how we handle email at my small business. Only two issues - sometimes the Mac OS app doesn’t sync exactly right with the iOS app (resolved, archive) and I wish iOS app had actionable notifications. Otherwise a great app and program.
Focus inbox
Can you cut it off?
Perfect but ...
Super simple and fancy but limited to Gmail accounts without adding Yahoo.
It makes my life so much easier
I love loop, it have made my life so much easier. It’s hard to understand how this app can be so good! I have all my email accounts with loop and switching from one and another is supper easy. I can also see the people that I have just sent messages to at the top! This is super helpful so that I can keep up easily with the people I care. Loop keeps at the top the people I email, so it is easier for me to find them (both sent and received messages). They have two simple categories: focused and mute. (They filter the messages for me and mute the ones I do not look at so much). The app is awesome!
Need email templates
Overall it’s a great app. Recommend email templates to make it awesome
Best Email App I ever seen!!
It’s really a great team working email app that make my team more productive in a professional way. If possible please add phone book sync options. :)
Great Email Solution. Improve much more please.
I stumbled on this and fell in love. The team communication is the app is a great plus. Please consider to add 1. Unified inbox and 2. Provision for horizontal scrolling to read from one email to another without having to close one to go to another. Keep up the good work.
Performance enhancements and bug fixes for a smoother app experience. Thank you for choosing our app. Your feedback drives our improvements, and we're dedicated to delivering a better experience with each update.
Subscribe our newsletter and get useful information every week.