United StatesLightspeed Live (K & U) communicates directly with Lightspeed Restaurant (K) and (U) so you can see real-time sales and reporting from your restaurant, wherever you are. Keep up to date with sales performance, check and guest volume and loss prevention metrics such as comp and void counts. Additional features include comparison against historical reports, top performing menu items and categories, access to your logbook and more. What is required? For Lightspeed Restaurant POS (K) customers, you must have access to Advanced Insights. For Lightspeed Restaurant POS (U) customers, you must have access to HQ.
Make it not crash
The info is solid, however I need to remember to log out of the app will not load the next some further improvements are needed
United StatesJust problems
This system is garbage poor customer support crashes every day every day MV readers disconnect printers don’t work system goes down nobody on the other end for customer support and when you try to leave they tell you gotta pay to break your contract. Do not use this system it is garbage.
United StatesWhat A Joke
I have to remove and reinstall DAILY when the old APP was just fine. Please get it together. This is unacceptable.
United StatesUpdate the app to at least open
when we first got Lightspeed K series we were able to use this app and now all of a sudden it no longer works. It doesnt even open anymore
United StatesNot working
App used to work and was great to keep track of sales through the day but the last couple days it keeps logging off, won’t allow me to log in and is just not reliable.
United StatesLightspeed may be the worst
My business had Breadcrumb/UpServe/Lightspeed for eight years… It used to be a great platform, steadily making improvements and with good customer service at a good price. Since UpServe was acquired by lightspeed it’s become horrible. The customer service is not helpful, the prices are the most in the industry and contract renewal is a miserable process with them. We moved to another provider for a fraction of the cost and have been well pleased.
United StatesEven the help is bad
Not only is the app lacking but even the help chat just sent me in circles and then my sessions would just be “timed out”. Just a joke.
United States
We fixed an issue where the app was not showing comparisons on certain graphs.
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