United StatesKastlePresence provides secure and convenient access control built on the latest mobile technology and the strictest security standards. Features, including hands-free access and remote unlock capabilities, touchless elevator control, location-based services, personalized security, and occupancy data, deliver the Internet of Things to your workplace. TOUCHLESS MOBILE ACCESS Use your mobile device to open doors, turnstiles, parking gates and even activate smart elevators without ever opening an app. You can add your employee badge to Apple Wallet and access everyday spaces with just your iPhone and Apple Watch. UNLOCK DOORS REMOTELY Unlock doors from anywhere on premises. REAL-TIME OCCUPANCY MONITORING See real-time occupancy of shared spaces like the fitness center or rooftop terrace to decide when the occupancy level is most comfortable for you. LOCATION-BASED SERVICES & AMENITIES What’s going on in your building? Understand amenity room usage, gym availability, and more with data at your fingertips. Utilize mass notification capabilities for easy outreach to all employees & tenants. KastlePresence is free to download, and is administered by your system administrator via the myKastle portal. System Requirements: - iPhone 6S or later, with Bluetooth enabled - iOS 14 or later
Doesn’t work unless app is open
Says that it should work with location services on always and app not running. But it only works for me if the app is open
United StatesKeeps Crashing
Very annoying and unable to gain access to our office because the iPhone app keeps crashing. Reinstalled. Rebooted. Still a problem. No response from support.
United StatesI was forced to download this app so I’m leaving a negative review
See above.
United StatesRecent update is a failure
The most recent version that Kastle claims offers “significant improvements to performance “ does the exact opposite. The app no longer works (tried all the basic troubleshooting things, delete and re-add, etc). App doesn’t open any doors, and crashes upon opening the app. It’s been about a week now, and Kastle hasn’t cared enough to fix the app, and seems in no hurry to do so.
United StatesMinimum functionality works, extra features are sub-par
App works. Walking up to door and having it unlock is wonderful. Otherwise app is cumbersome to use, slow to load, and missing out on possible features. The UI feel like a bad webpage. Buttons can be hard to click, like they aren’t native buttons. Sliders can go so far that you can’t slide them back. Every page takes seconds to load (acceptable for setup but not regular usage). Not sure why Remote Unlock favorites are hidden in the menu. The initial registration could be way smoother. A deep link in the initial confirmation mail would make copy/paste/memorizing unnecessary initial pin, that is never used again. It also shouldn’t be called a “pin” as users ask me what their pin is instead of waiting for the email, before setting the real “pin” - maybe call it a “code”? Also the scroll slider of the EULA/legal section is broken (maybe intentionally?). Apple Watch unlock is also missing, or I can’t figure out how to enable it. It’s a bummer walking out without my phone and getting locked out. Also lacking are possible integrations with Siri Shortcuts. I’d love to be able to say “Siri, open the gate”, even if I still need to unlock the phone first.
United StatesLatest update map app useless
Latest update has made the app useless. If you get the app to open beyond the logo screen before it crashes, it crashes shortly thereafter without it ever being able to be used to open doors. It’s been reduced to being an icon on your phone. Their developers are not fixing the issue with any sort of timeliness or able to give an update as to when functionality will be restored.
United StatesRather have a physical key fob.
The service is inconsistent. Feels like every other time try to call an elevator or open a door app prompts apple pay. Its very annoying and just a hassle. While its a cool idea to have your phone act as a key, this app is still far from delivering on that promise.
United States
KastlePresence 7.0.4 includes bug fixes and performance improvements.
Subscribe our newsletter and get useful information every week.
Publisher's Other Apps
Other Business Apps
Similar Apps