The IID Connect app provides quick and easy access to IID energy account information. Log in to view or pay bills, enroll in programs, monitor or compare usage and check for outages in your area. Features include: • View and / or pay your bill online • Review and compare usage history • Schedule move-in or move-out services • Sign-up for paperless billing • Check for outages in your area • Sign-up for Average Bill Payments • Learn about programs and services available to IID customers
Not helpful
Inspite of receiving and paying for electricity from IID the app won’t let me sign in because I reside in Sky Valley Resort and probably covered by Sky Valley Resort account. The app should allow access to certain functions calling in or learning about an outage. It won’t allow me to sign in, so I can’t use features for outages. App bad.
It’s painfully slow
Upgrade your servers please. This app lags anytime I go to billing
Payment
I should be able to pay any amount
Bill pay
I think it’s wrong to charge an extra amount to pay our bill on the phone on the Internet. I don’t know anybody else that charges to pay extra online it’s not right.
Never see bill
Every time I logon, I could never see my current bill like what the amount due is never I know I’m on a payment plan, but I can never see the current.
Not very useful
Unfortunately, the current format of this app isn’t very useful. At a minimum you should give your customers the ability to track their energy usage daily. Recommend you hire a better Application Designer.
Terrible
The developers need to go back to the fundamentals of testing. Releasing an app that hangs on the launch screen is sloppy.
This update includes bug fixes and a few small performance improvements.
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