publisher
category
price
Freestore
Reviews
5 (6)
United States
Description
Better Customer Service
Deliver personal customer support wherever you go with Groove's mobile help desk app, built specifically for iOS as the perfect companion to our web app. Groove is the simple help desk alternative for growing, customer-centric companies. All the features you love from the web app—seamless omni-channel support, simple inbox management, and team collaboration tools—are now available on your phone. Use the mobile app to: - Stay updated in real time with a view of all messages from all of your inboxes. - Reply, forward, or add notes to conversations, including mentioning other agents. - Respond with confidence knowing collision detection will detect other agents' activity. - Take action on conversations (star, tag, reassign, change state, follow). - Get more context with full customer profiles in the app, including recent conversations. - Switch devices and continue where you left off with automatic syncing. As the simplest omni-channel help desk on the market, Groove is the #1 choice for over 10,000 customer-centric businesses. No clutter. No complexity. Just beautiful, intuitive support solutions to help you connect with customers and grow your business.
Category Ranking
Review Breakdown
Screenshots
Reviews
Easy conversations on the go
Awesome addition to the Groove help desk app. Let’s me have conversations on the go and notifies me of new messages. Has all the features I wanted to work from my phone.
Stein Keto AuthorThu, Jan 12, 2023
United States
Been waiting for this!
So excited for this to finally come out! I’ve been waiting for this forever. It’s great to finally be able to quickly deal with support tickets on the go.
jscheelFri, May 21, 2021
United States
Download & Revenue
About
Bundle Id
com.groovehq.appMin Os. Version
13.0Release Date
Wed, May 19, 2021Update Date
Tue, Apr 30, 2024Content Rating
4+Has IMessage
NoSupport Watch
NoSupport Siri
NoFile Size
23.8MBHas Game Center
NoFamily Sharing
YesSupport Passbook
NoSupported Languages
EnglishSupport
What's New
version
1.5.2updated
2 weeks agoMinor Bug Fixes & Improvements
Newsletter
Subscribe our newsletter and get useful information every week.
Other Business Apps
Similar Apps
Stay Ahead of the Market with StoreSpy
Start NowNever miss opportunities
Watch your competitors closely
Start boosting your app right away