publisher
category
price
Freestore
Reviews
2.5 (6)
United States
Description
Shared Inbox for Email & SMS
Make It Easier For Your Team To Manage Customer Conversations. Easily Handle Emails, SMS, and WhatsApp as a team. As a business grows, it becomes a struggle to manage customer, sales or internal emails(billing, hiring) across the company. And, then we make a blunder by sharing email logins among team members. We understand the chaos that it creates because we have been through the same pain during our previous gigs & businesses. So, this is exactly why we built Helpwise - the shared inbox that really works! With SMS and WhatsApp Inbox features, your team members can provide support to tens of thousands of customers by efficiently sharing the workload with each other. Friendly Interface We all love Gmail, Outlook & other awesome email clients. So, we have made sure that Helpwise feels as easy as these common email services. Basically, you won't miss them here. Share Inbox, Not Password Every team member will get own separate login to access same email address. So, no more password sharing. Better security with higher productivity! Collaborate With Team Members Don't shout out loud to clear your doubts before answering an email. Tag, Assign or Chat with your team members within the shared inbox. It is safe to say, Helpwise is part-Shared Inbox, part-Collaboration software. Distribute Work Load Getting 100s of emails every day? Easily share these emails among your team members and reach Inbox Zero faster. Track Every Key Metric Helpwise provides you detailed analytics on your email frequency, response rates & individual performance. So, now that you can measure it, you can easily improve it. Integrate With Business Tools Automate processes & share information across your other business tools. For example, log all your phone calls & texts with the customer within the email thread. Or, fetch order details within your inbox. In the nutshell, Helpwise is a clean, feature-loaded & made-for-business Gmail that we all wish for.
Category Ranking
Review Breakdown
Screenshots
Reviews
Good on desktop, terrible app
We use Helpwise for our business and it's great. But the iPhone app is almost useless. Pages fail to load, error messages abound, and functionality is missing.
stepherrifficMon, May 8, 2023
United States
Bugs
App had a ton of great potential. The overall UI and UX is very poor.
theZeeAliThu, May 4, 2023
United States
Great service, unusable app
Unfortunately this app does not work. I only get either a never ending "loading..." or an error message that runs off the screen on left and right. So frustrating, because we love helpwise on a computer!
stepherrifficSat, Nov 5, 2022
United States
Download & Revenue
About
Bundle Id
com.saaslabs.helpwiseMin Os. Version
12.0Release Date
Mon, Mar 23, 2020Update Date
Fri, May 10, 2024Content Rating
4+Has IMessage
NoSupport Watch
NoSupport Siri
NoFile Size
68.52MBHas Game Center
NoFamily Sharing
YesSupport Passbook
NoSupported Languages
EnglishSupport
What's New
version
3.6.0updated
1 week agoAdded customer's read time list for emails Fixed signature change issue in email compose and reply Fixed known bugs
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