The FieldAssist app allows third-party inspectors to complete property inspections on behalf of adjusters, seamlessly integrating with the SettleAssist app.
Catch up with your competitors
I had no intention of giving a review or agreeing with the 1 star rating you have till I tried one of your competitors apps. They’re a decade ahead of you even though you started yours long before they did. You make what would be a great job into a semi decent one to have.
United StatesTerrible.
The main problem is that it crashes almost every photo I take. Then when I just use my camera and try to move the selected photos from my camera roll into field assist, the photos are scrambled so therefore is unusable. The app is garbage.
United StatesiPhone is garbage not this app
I use this app on an android and have never had issues losing photos. I have this app on my work iPhone as a backup device. After reading the reviews, I can’t say I will ever be using it on an Apple device. Huge W for Samsung tho.
United StatesFix bugs!!!
Non stop bugs in this app. Deletes your labeling. Deletes photos after taking them. Deletes sqft entered in and erases it. Deletes numbers entered on ft measured. It’s literally been over 8 months of these same issues with no fixes. Pretty wild.
United StatesCrap
Allstate should be ashamed to continue to use this app! It wasn’t put together by anyone that has ever been in the field does not flow correctly and does not work! Constantly having issues with it where it does not retain photos or information or logs you out in the middle of an inspection! Any company using this app needs to drop it immediately!
United StatesYou will go out of business
Your incompetence is being very closely watched by competitors and you will be eaten alive one day.
United StatesGood idea, poor execution
Agreeing with all of the other reviews here. Poor functionality. Straight up doesn’t work. All photos “uploaded,” but still won’t let you complete inspections. Here are some consistent issues (AFTER THE UPDATE). After uploading photos, you’re unable to use the roof drop-down menu unless you force close the app, which risks you losing information. Signs you out randomly. Doesn’t let you open jobs on your job list, crashes, and takes you to the sign in page after just having signed in. I sincerely hope Allstate has an out with this developer. The app has made our jobs harder by multiples, and do we get paid for our time wasted on the app? ‘Course not.
United States
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