Stay Connected with eRSP! eRSP is the industry leading, cloud-based, home care software featuring client management, scheduling, billing, and payroll solutions that are easily tailored for Companion Care, Special Needs, Assisted Living, and Skilled Care Service. With our new app Mobile Connect, stay connected on the go. - Caregivers can view assignments, enter notes and activities, capture signatures and view attachments. - Mobile Clocking with GPS distance, accuracy, and a tolerance map. - Integrated Message Center with real time notifications. - Caregivers can respond to broadcasts immediately. - Receive telephony late alerts instantly. - Resolve alerts and call clients or caregivers directly from the app. Mobile Connect - Connected to your business.
Problem with app
App seems to run real soon it spin a circle with internet on phone and i have verzion internet on I phone 12 it always logging you out personally the old app was 100% better
new update!
that’s much better easy ersp mobile connect together work. like it
Most horrible check-in app ever
They just “updated“ and it’s horrible! The designers have to be smoking pot. It takes forever to load. And then when you try to enter information, a lot of times you can’t even scroll down to say yes or no! It’s horrible. Designed by toddlers.
Problems with mobile APP
Keyboard does not have a return key. Care notes has an issue. If you go back to change the notes or add information, you lose what you already put in for the day!!!
No horizontal support for IPad and Keyboard use
You cannot put the app horizontally for use with a keyboard on an IPad. Being able to type with a keyboard is much more efficient when working within time constraints. Almost every other app out there has this functionality. I strongly recommend adding this feature.
Worst system businesses beware
My company uses this system and we recently had a statewide outage. 2-3 weeks later, we’re up again but can’t reset our passwords as instructed. Can’t get ahold of the company. Each “support” specialist sends the same generic email with no help. Call the support helpline and it hangs up when you’re leaving a message. Can’t understand how this business still exists..
NOT WORKING
It’s been around 2 weeks and it seems like it’s not going to work any sooner! I lost all my agenda :(
Totally new redesign! We're changing the look of our app and adding some more features along the way.
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