CDK Modern Retail CRM is a fully portable, interactive Customer Relationship and Dealership Management toolset available on a mobile tablet. This allows dealership sales staff to complete much of the process via a mobile device – at any time, from anywhere, without ever accessing sales tools through a traditional PC The CDK Modern Retail CRM App provides access to all CRM sales functionality to log prospects, search inventory, quote customers, track test drives, and follow up. CDK Modern Retail CRM provides ability to manage showroom, phone and internet leads no matter their location, and respond using phone, email or text tools to capitalize on every business opportunity. Real-time integration features with the in-store CRM ensures up-to-date data is available to authorized users at all times. These features include: · Search engine of customers and prospects. · Vehicle VIN scanner to instantly upload trade information. · Full vehicle walk-around to note damage with text, picture or video · Dual-sided drivers license scanner. · My Day page feature to keep track of contact info of potential customers. · Organizer page to consolidate calendar dates, phone numbers, and email addresses. · Vehicle Inventory search engine to find the desired vehicle through the dealership’s inventory. · Detailed vehicle descriptions and photos · Two-way text messaging platform to communicate with car shoppers · Sales Process management with Real-Time quoting tools · Mapping of the test drive · Fully Secured Credit application · Digital Documentation
We’re stuck with you
This app is the worst in the industry. Until corporate wakes up and realizes that, we’re stuck with you.
Needs work
This app so frustrating, crashes al the time. Can’t distinguish between a name and address. Please fix this app
Horrible CRM
This system is by far the worse.
Constantly Running Slow or Crashes
Please make the appropriate updates to your app. I do a lot of work from the app and constantly have to shut it down and re-load the app because it locks up or stalls. This should not be an issue with a company your size. Please make the appropriate investments and correct these issues. Usually, this is a direct reflection that upper management is not giving other departments the resources they need to do their jobs.
Worst of the worst deserves negative stars
Absolutely terrible system for a dealership. Way behind the times and overly complicated to use. Drive centric is way easier and cleaner
Take your dealership to the next level
This app will take your dealership to the next level. You can do the entire sales process on a tablet! Definitely a game changer!
Finally a mobile app
Just for it to be made as over complicated and unnecessary as possible. They finally changed some thing in the past 13 years, they hired a graphic designer.
The Elead CRM Mobile app is now the CDK Modern Retail CRM app!
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