United StatesMobileTech gives your technicians the ability to get service call information, manage service activities, and input data while out in the field. With a real-time connection to e-automate, MobileTech reduces office staff workloads, increases accuracy and improves inventory management. MobileTech features include: • Empower techs to manage their own calls and inventory • Quickly view parts availability from all warehouses, including technician car stock • Real-time GPS monitoring • View technician activity through the dispatch console • Perform tech-to-tech parts transfers • Add file attachments to service calls • Capture and store signatures • Easily search calls by status, tech, customer, or equipment • Individual and group tech-to-tech chat for faster service completion time
Needs some serious work
This is a horrible app, it needs some serious work to bring it up to what the website version is. First off you can't search past service calls without knowing the identifier for a specific piece of equipment whereas on the website you could just search a person name or a date range. it's just clunky and it needs some serious revitalization.
United StatesIt's okay, needs some work
Overall the app seems pretty good but it likes some basic features that should be implemented. One of them should be dark mode. Let's face it it's a basic feature in just about every application nowadays and this needs to be added.
United StatesFind a different solution
Been using for 1 month. Calls disappear from list for no reason. Had to reinstall twice already because notifications quit working. GPS is not accurate at all if it even works. Remote Tech had so much more functionality than this app. Very disappointed. If you are forced to move away from remote tech, find a different solution other than MobileTech.
United StatesDrains phone battery & notifications don’t work
Garbage
United States
GPS accuracy fix.
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