United StatesThe Voxox CloudPhone mobile app is a business phone system in your pocket with unique and innovative features. Now you can use one device to manage your business and personal calls while on the go. CloudPhone answers and routes your calls professionally while giving you the flexibility to communicate with your customers where and when you choose. ***Mobile app features unique to CloudPhone:*** 1. Free business text messages anywhere in the United States, Canada, and Mexico with a monthly plan (up to 5000 messages) 2. One touch access to features such as call recording, conference calling, eavesdrop and flip call. 3. Eavesdrop on incoming voicemails in real time and answer important calls. 4. Unparalleled call quality - Calls sound great and stay connected even in poor network conditions with our patent-pending codec. 5. Calls to International destinations at super low rates. Great for the global entrepreneur! Other mobile app features include: 1. Forward business calls to any number and ensure you never miss an important call 2. Read your voicemail transcriptions 3. Flip calls from your mobile to a deskphone or other device 4. Access your phone contacts and favorite business contacts 5. Use your business number to place outbound calls or return calls from call history 6. View and manage call activity (calls, voicemails and recorded calls) 7. Receive notifications for missed calls, voicemails and recorded calls You must be an existing CloudPhone customer to use this application. All CloudPhone plans include a local or toll free phone number, a professional company greeting, an auto attendant for call routing, voicemail and call forwarding.
Great for business
It has helped my business immensely to be able to send an automated text message so clients can schedule a visit online.
United StatesLying and Misleading Customers
Do not sign up with this company. Look elsewhere for a business line.
United StatesUnreliable and Unresponsive
I have been paying for 1-800 line for years and using this app only in the last 8-12 mos has their service taken a nosedive. -No capability to send or receive SMS images. None at all. -Unable to complete outgoing calls whether using WiFi or data ~75% of the time -Incoming calls go straight to voicemail at random when DND is set to off so calls should be coming thru -Incoming texts (from numbers in my contacts and from new numbers) also not being received (at this point it’s ~60% of texts). After cross checking client’s outgoing calls and texts. -Sometimes I receive a new message notification, I see the banner preview and the badge on the app icon but there will be no new messages in the conversations area. This is all absolutely infuriating and undoubtedly contributed to the decline in my new customer conversion. I’ve been debating discontinuing my service for months to find something better and I think this is the time to do just that. I just need to figure out how to port my number. To a different service 2/10 do not recommend. Fix it.
United StatesStruggling
I liked the previous app version they had before they changed to this. It takes so long for the information to update. Such as when I get a text message or missed call, it doesn’t show up in the for a long time or I have to force close it and restart just for it to update. When I try to make a call, nothing happens. I put the number in and press the call button but nothing happens. I’ve had this for several months and nothing has gotten better which is frustrating. Hopefully someone fixes it because I use this for my business.
United StatesService needs to be fixed
I been with CloudPhone for two years and they still haven’t fixed there caller id. When we miss calls it never shows us who called so we never can give them a call back. In 2020 when I first started using the service it worked for maybe a week after that it stoped. It is now August 2022 and if someone calls me the only numbers that pop up in the app are people that called us in 2020. I would suggest this company unless this is fixed.
United StatesImpossible
Impossible to remove call log in bulk or even individually. Impossible to remove old voicemails.
United StatesCan’t read messages while on active phone call.
The CloudPhone system is easy to use on mobile phones, but there is an issue that needs to be addressed. If you are using the Mobile app and need to read a message while you are on an active call there is no way to get to the messages screen unless you hang up the call.
United States
- Bug fixes and optimizations.
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