United StatesThe ChargePoint Installer App enables certified electricians to complete the installation and setup process for homeowners and commercial station owners, for ChargePoint® Home Flex (CPH50), CP6000 AC, and Express Plus DC EVSE charging stations.
Won’t log in
And if you do log in and scan a charger, it kicks you out to the log in screen
United StatesTotal garbage
I cannot possibly emphasize enough how poorly written the entire software stack is for the home flex charger. This app in particular is full of bugs. My charger “forgets” its current setting every few months and it takes a good hour or so of just trying and failing to get this absolute dumpster fire of an app to work so I can set the breaker amperage again.
United StatesYou can wipe yourself with the instructions
Apparently the instructions for installers provide you a link to this app claiming you can set breaker settings, it’s just a ploy to get you to enter your personal information. The app doesn’t work at all, it is non functional. You can literally wipe yourself with the instructions. Just get the homeowner to set up an account with the charge point app and do it the stupid way.
United StatesDoesn’t scan the barcode it requires to set up charger
The intentions of this app were good, but the execution is very poor. The barcode on the charger which the app requires is incredibly small, and so the app struggles to scan it even with one of the latest iPhones. I did succeed scanning the code after probably 20 attempts, and then the app worked fine. I don’t think though that the app is required at all, if you have the main app for ChargePoint. you can configure the breaker size there.
United StatesQR code not working
QR code is nearly impossible to scan, and without it, this app is useless. Blowing it up on a second device will sometimes work but I think the main problem is poor print quality on the code. Last time support had me use the owner’s phone to activate it but this won’t work if we need to set the max charge lower. Needs to be behind password protection which is the purpose of the installer app.
United StatesSigned up, took my details and then “Something Went Wrong”
App is useless. Tried setting up a new device and this thing got all my details and then wouldn’t let me sign in after scanning the barcode once. Very frustrated. Useless app. Avoid it.
United StatesReally poor app
I installed the app and try to scan the RQ code and keep giving me error, try to login again and give me error to log in…. Created another account same problem… Called customer support and after 30 minutes waiting hung out on me….
United States
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