ACC Mobile 3 extends the power of Avigilon Control Center™ video management software to mobile devices, enabling security professionals to efficiently monitor ACCTM systems and to quickly respond to incidents anytime and from any location that has network connectivity. The ACC Mobile 3 app works together with Avigilon Cloud Services to provide secure remote access to your cloud-connected ACC 7 sites, alleviating the need for any complicated firewall configuration. With the ACC Mobile 3 app, users can: • Sign in using Avigilon Cloud Services credentials for seamless access to an organization’s cloud-connected ACC 7 sites using firewall traversal • Directly connect to ACC 6 sites or ACC 7 sites not connected to Avigilon Cloud Services by specifying a IP address or hostname, port, and ACC credentials for each one • View live or recorded video from any H.264 or H.265 cameras connected to ACC sites • Efficiently stream live or recorded HD video from Avigilon cameras using High Definition Stream Management (HDSM)™ technology to optimize the use of network bandwidth • Receive push alarm notifications to quickly detect, verify, and act on events such as motion or video analytic rule triggers • View analytic bounding boxes for detected people and vehicles in video from Avigilon cameras with self-learning analytics • Use audio talk down to deter an intruder by broadcasting voice audio to cameras with connected speakers (not available for ACC Core edition) • Listen to live or recorded audio from cameras with a connected microphone (not available for ACC Core edition) • Easily review recorded video using the recorded video timeline • Control PTZ cameras including running tours and moving to defined presets • View live video from multiple cameras at a time using selectable view layouts ACC Mobile 3 is available for use with ACC Core, Standard, and Enterprise edition sites. Whether connecting through Avigilon Cloud Services (ACC 7.4.4.14 or a more recent version) or directly (ACC 6.2.0 or a more recent version), ACC Mobile 3 requires ACC sites to be running the ACC Web Endpoint component. The ACC Web Endpoint is pre-installed on Avigilon Network Video Recorders (NVRs) and High Definition Video Appliances (HDVAs), is part of the firmware for ACC ES Recorders and ACC ES Appliances, and is available as a separate download for any server running on Windows.
Doesn’t deserve one star
Terrible app. Crashes constantly. Goes thru phases were it tells me my credentials are incorrect then mysteriously fixes itself. For a camera system at this prices point, totally ridiculous.
APP rarely works
Almost without fail. Every time I want to check out the cameras remotely the app does not work.
So bad
How can they allow this app to perform so poorly?
Worthless
Doesn’t work
Rarely connects
I’ve had the service, mandated by my company, for about 18 months. First the cost was grossly overpriced and we constantly have problems with connectivity, which means cameras don’t work, record, or protect. Completely unreliable cameras system and software.
Horrible app. Hikvisions app puts Avigilon to shame
The app is terrible. After years of bad reviews I don’t understand why Avigilon hasn’t put out a reliable and useful app. The desktop client is great. Avigilon has to be losing customers to Hikvision because of the mobile app. At Avigilons price point they should have a good mobile app.
Rarely Works
I have never had such a problem, accessing a security camera. The cameras themselves are great but every time you change your password, which is required every 90 days you lose access to those cameras. I would be much better off buying a ring camera as opposed to these. And getting support is like finding a needle in a haystack.
• Resolved an issue that caused static noise during intercom calls on select iOS devices • Other bug fixes and improvements
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