PhilippinesWe are making it easy for you to get in touch with a specialist doctor wherever you are. Enjoy our enhanced app certain app features like chat, video call, and callback request with specialist doctors, receiving treatment plans in-app, and even purchasing the Medgate Unliconsultation Plan! Enjoy these features: • Option to create an account using your preferred email address, Facebook or Gmail account. • Once you have created an account, you may edit your profile, change your password, set your pin for easier log-in, and see the status of your account. • Schedule a Triage call with our Telemedical Assistant. • Check your Upcoming, Ongoing, Past, and Delayed appointments. You can also view additional details regarding your appointments, including your treatment plans. • Send an image – You may upload images requested by our doctors or laboratory interpretation. This can be accessed on the appointments tab or while scheduling a call. Medgate is a telemedicine company that provides medical consultation over the phone. Medgate has over 21 years of experience in the telemedicine industry handling over 12 million teleconsultations globally. With Medgate, you can Call Doc, Anywhere, Anytime, No Line.
Walang kwenta
Walang kwenta ang hassle
PhilippinesNot letting me edit my profile
Not letting me add my card number and personal information!
PhilippinesUnlike KonsultaMD
Doesn't deserve 1 star none at all. Sa KonsultaMD May available na doctor anytime.
PhilippinesRetrieving Account
You can retrieve your old account after you uninstalled the app even though your only using a one email address. Tried to retrieve my first account but it just created a new account even after doing a password reset. Now, I can’t link my HMO anymore cause it’s says it’s already linked to an account.
PhilippinesTHIS APP IS A CRAP!
Don't waste your time trying to use this time. Just go get help personally. I can't even put my information on my profile nor connect the app to my Google account. This app is not working. It doesn't work AT ALL.
PhilippinesNot Reliable - does not make any sense
I am rating this as zero. The app itself and even the medgate service is not reliable. I tried to connect with a doctor twice this year but in dismay they cannot set an appointment with a doctor. They will advise you to go the hospital which is contrast with their advertisement, saying : “ Avoid being exposed to hospitals by having hassle-free online consultation 24/7 with Filipino specialist doctors using the Medgate app. You can speak with your doctor through call or video call. You can send them photos and even request for a callback in cases you have insufficient load or data. Consultation fee will be charged in your Intellicare account.” All I requested is to speak with a doctor because i am experiencing a mild asthma due to flu. I wanted to request a prescription cause my medical treatment is running out. Sadly they insist that i need an urgent care. Dont waste your time calling via medgate you will just waste your time. And it wont help you when you get stress cause they will just tell you that there is no available doctor. And then when you ask for an appointment for the followng day, then advise you to go to the nearest hospital.
PhilippinesNot much help
Process and respond time is too long. And after all that process and questions they would just say go to the nearest medical facility. What a waste of time.
Philippines
May 13, 2024
May 12, 2024
Apr 21, 2024
Adding of the new Symptom Checker feature
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