PhilippinesDownload the app and order your favorite real Japanese dishes online. Our application contains the following features: Contactless Dining- You can order your favorite RK dishes in just a few clicks. Pay online and earn RK points for every order. Delivery/Pick-up- Complete your family and friends bonding with something real. Order online through our application, choose your preferred time slot, pay online, earn equivalent points, and enjoy your RK chef experience. RK Prime Membership - It is an exclusive online offering of Ramen Kuroda for those who want an additional perks and privileges from the dining and ordering online. RK Wallet - It is the official e-wallet by Ramen Kuroda that you can use to purchase your favorite RK dishes and earn points in every top-up you make. Make real ramen part of your everyday!
Great Idea but Not Effective
SM MOA branch, ordered via contactless and paid with GCash before the other 2 group of guests, however they served the rest who ordered after me, thru the staffs. I have to wait for an hour for my meal. Please look into it.
PhilippinesDo not trust this app. too many unnecessary permission
It ask too many UNNECESSARY permission. Has no option to delete account. People wants to delete their account if in the event they do not like the app.
PhilippinesForced to download
I thought it was part of the store but You had to top up
PhilippinesStaff no access in the back-end
Accidentally doubled the creation of my account. Email Address A already registered with my current number. Forgot the 1st account and have to create another one. Using the same Number, was not able to complete my details since you can only use one number per account. With that, I cannot proceed to order using contactless process.
PhilippinesSCAM APP
I ordered yesterday, December 29, 2023 4PM and i paid via gcash, i got an Order Received message in SMS i can also track that status in app. I waited for 2 hours and the status did not change, i tried to call the number in the fb page to check the status in the restaurant but its not available!! I cancelled it but I didnt get the refund!!! I tried to message the fb page but did not receive any reply and got seenzoned! Scammer app!!
PhilippinesDefinitely won’t recommend to use
Longer waiting time. Tried using it but still manually confirmed the order at the cashier which took 15mins. before we knew, and they had just started to prepare the food
PhilippinesContactless Dining
Tried the Contactless Dining in SM Manila Branch. I got three items in my order and the serving time was 2x longer than the usual manner of ordering. When one of my orders got served, the order was already tagged as Completed although the other items were not served yet. Had to make a follow up with the crew. Sigh.
Philippines
Apr 28, 2024
Apr 27, 2024
Apr 26, 2024
Fixed issue on allowing customers to add product without completing/selecting the required options
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