The Amazon India - Shop and Pay App brings to you a wide selection of products across categories at great prices. Use Amazon Pay for instant checkout on your purchases, hassle-free payments, faster refunds, easy bill payment, mobile & DTH recharges, flight booking & instant money transfer from your bank account. Shop for your everyday grocery, personal care & household needs with Amazon Pantry & enjoy quick delivery along with great cashbacks. Download the Amazon India- Shop and Pay App for free from Apple App Store and enjoy online shopping and payments at your fingertips! Great Shopping Experience The free online shopping app from Amazon assures you of a great shopping experience with a lighter app, faster load time & wide selection across categories. You can browse and search for your desired products by product name, category or brands. Get personalized recommendations based on ratings & shopping trends. With Amazon India, you are guaranteed 24x7 customer service support, faster delivery, easy returns, & convenient payment options including cash on delivery with 100% purchase protection offered by Amazon’s A-to-Z Guarantee. Track your Orders Shopping on the Amazon app offers you up to the minute updates on the status of your orders & you can choose to track it anytime through the ‘Your Orders’ menu option. Faster & safer payments with Amazon Pay UPI Pay directly from bank account for online shopping, recharges, bill payments, flight bookings or transfer money using Amazon Pay UPI. It is UPI PIN secure and supported by govt. of India Instant money transfers Bank-to-bank money transfers to anyone in your contact book or a UPI ID, even if they don’t have the Amazon app. Pay at your nearby stores by scanning any UPI QR. Fast & Easy Recharges & Bill payments Recharge your prepaid mobile for major operators: Airtel, Jio, Vodafone, Idea, BSNL, MTNL. Recharge your DTH with all major service providers: Tata Sky, Dish TV, Airtel DTH, Reliance digital TV. Pay your electricity, postpaid, landline, broadband, gas & water bills. Amazon miniTV Amazon miniTV is a free video streaming service offering original web series, short films, comedy videos & more. It’s a one-stop destination for unlimited entertainment with content curated for Indian customers. · Create your watchlist · Easily continue watching where you last left off · Free video with minimum ads · Stream exclusive web series & watch miniMovies Book Domestic Flights on Amazon Book your travel tickets seamlessly by using your existing contact details and payment information. Enjoy low cancellation fees with no extra cancellation penalty. Unbeatable savings on Amazon Pantry Shop for your monthly grocery & household needs from Amazon Pantry and get unbeatable savings. Avail up to 35% off on top-quality brands & up to 15% cashback when you buy more. Enjoy benefit of 1-day & scheduled delivery Safe and Secure Shopping Shop using your Amazon Pay balance, Credit/Debit Card, UPI, EMI or Net Banking knowing that all transactions are securely processed. No need to worry about your personal or account details getting leaked, as Amazon.in provides you 100% purchase protection for safe payments & transactions. You could also pay cash on delivery for your orders. Make the most of Amazon’s exclusive benefits Become an Amazon Prime member & get guaranteed free 1-Day, 2-Day or standard delivery on eligible items, 30-minute early access to top Lightning deals & watch the latest & exclusive movies and TV shows on Prime Video. By using this app, you agree to Amazon’s Conditions of Use (www.amazon.in/conditionsofuse) and Privacy Notice (www.amazon.in/privacy). If your device supports TrueDepth technology, the app will use your device camera to detect your facial movements only while using certain features such as virtually try-on products like sunglasses. All information processed using this technology remains on your device.
Worst support from costumer care service
From 2 days item was cancelled by delivery boy and amazon costumer care service people informing us some non Sence issues better change costumer care people or please track item till costumer receives item and take feedback worst delivery people without informing themself they are return the items
Worst experience
Worst app ever seen no helpline number no solution for defective items not way to contact amazon customer service
Orders not delivered properly
Despite many follow ups. No proper response.
Worst service
From last 20 days im waiting for delivery I ordered 2 time both 2 times it cancelled my order without informing me why are you cancelling my order ? I waited from 20 days for shoes they don’t even call me for delivery what is wrong with them can’t understand they don’t have calling service Its amazon the brand they give us such a bad service even Meesho is better than amazon . Not acceptable from @amazon I'm uninstalling this app very very bad and ridicules Service 👎🏻
Absolutely pathetic delivery and customer support
Their delivery executives are lazy and do not even call if the order is COD. They just cancel the order citing customer cancelled order as an excuse. And their customer care is probably the worst amongst all the e commerce platforms I have used .
How to talk to the customer care
To begin with this, this app was doing very well, as it was very easy to talk to the customer care and get your shopping related problems solved, but as the app has gained a good name in the market, it has become more and more adamant and connecting to the customer care has become a tough job..
Worst customer experience
I have faced the worst customer experience, I ordered items and received damaged one’s. It said returnable or replaceable when ordering after I received I couldn’t get a replacement because of some system issues. When I tried contacting the customer support they just dropped off the chat and passed to someone else for like 10 times. When I was on call they just transferred the call to some other agents without even informing and made me wait on hold for the entire 30 to 40 mins. Same issue with a refund now making me wait to get refunds and after a week or two when I contact the customer support they tell me they have manually processed a refund and ask me to wait for a few days but again it’s the same issue. And when I go back they tell me it’s manually processed again wait for another 5 days. Ond of the worst customer support. I feel aliexpress Alibaba have better customer support. I hope Amazon takes some serious steps in improving customer support which I’m sure they will not, because when I posted all this on twitter and tagged Amazon they gave me a link to contact their customer support and remove the post.
Apr 26, 2024
Apr 26, 2024
Apr 25, 2024
Enjoy our latest update where we have fixed some bugs and improved our app to provide you a seamless shopping experience.
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