United KingdomUse the Access Self Storage app for keyless access to any of our facilities. Manage access to your storage unit, view invoices and update your payment details all from your phone.
Can’t make payments via app
Unfortunately the app is poorly designed and you aren’t able to make payments because either (a) the keypad remains on screen masking payment buttons or (b) when you navigate away to approve payment on your banking app and return the payment has dropped.
United KingdomProcess Payment Button obscured by Numerical Keyboard
Trying to make a payment through the app, but after entering all the card details and selecting amount to pay, the numerical keyboard remains on screen so that you can’t get to or click on the process payment button. Long winded nonsense to gain access as if shutters down you have to yet again enter the code at the shutters to gain access. Most of the time people seem to be accessing their units without entering codes to arm / disarm the security judging by the numerous occasions where these unit alarms are frequently activated which is annoying. Also seems staff cannot show units to prospective customers without disarming the unit alarms so again frequent alarms going off. Not sure of the point of all this and does it really make your unit more secure?
United KingdomApp needs help
App doesn’t work that well as it should change the code every 10-20 mins if not less than that for security reasons but can most of the time use the same code over two days or like what’s happening right now the app is frozen been like that since 8pm (29th oct) I’m now writing this 7:37am (30th oct) and it’s still frozen. So my employees could not take their vehicle home as it’s locked in the car park. Which is a major problem for EVERYONE. THIS APP NEEDS HELP SORT IT OUT.
United KingdomJahoo
Access codes didn’t work. Called the company and were told they couldn’t help. Do not use this company, they don’t offer 24 hour support.
United KingdomExcellent
Excellent service!!
United KingdomDoesn’t generate correct out of hours codes
Got approval for out of hours access but the app didn’t generate the correct access codes so couldn’t get access. Rubbish.
United KingdomNot bad
The app works pretty well and I have to say makes life a lot easier than accessing my store, but every time you shut the app trouble it loses your password so you have to login again. It will be much better if it retain the login and/or offered touch or face ID. fix this, and I’ll give it five stars without any issue at all.
United Kingdom
* Security improvements.
Subscribe our newsletter and get useful information every week.
Other Utilities Apps
Similar Apps