Connected and engaged Customize your experience with the City of Ottawa by selecting several notification options based on your needs and interests. Notifications Receive important notifications, including alerts about emergency events and important City services. City news Stay up-to-date on City events and receive timely information on significant traffic impacts, beach openings and closings, as well as other projects and initiatives. Report issues Improve your neighborhood by submitting service requests on potholes, noise, graffiti and issues with garbage collection or trees
App Has Gone Downhill
City of Ottawa please fix your app - it is impossible to submit reports. The interface is broken when trying to use the map function, or to sign in, the max photo size is small compared to average photo sizes today, and this is a really a critical tool of reporting issues to the city!! Please fix this app that used to function better.
CanadaDoes the Trick
Easy to navigate and useful. Well done!
CanadaUseless now
This app was very useful for reporting parking issues, but since the beginning of the pandemic, it just sits while submitting, before erroring out with a useless error message (“An error has occurred” - as a developer, this type of error message makes me furious!). As a result, the city call centre is stuck handling the calls, adding to wait times.
CanadaUnnecessary notifications
I installed this app to get winter parking ban notifications and turned all other notifications off, but I still get them anyway. It’s annoying so I’ll stick with email notices.
CanadaTerrible app
Such a promising app that hasn’t been updated by the city in over a year, you guys can do better then this. It’s 2020 we should have a working app for the city at this point.
CanadaBugs
Still many bugs with this app. Often am unable to report bi-law issues using the app.
CanadaKeeps crashing
I’ve tried a few time to submit a ticket and the app crashes every time
Canada
We’ve made some changes to the Service request feature. Update your app to continue to use this feature.
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