Confidence is just a click away! Check in now through the New Tommy Gun’s Original Barbershop app. With over 75+ Barbershops worldwide, your next Tommy Gun’s experience is just a click away. Whether it’s enjoying our relaxing scalp massage, watching your favorite show on the in-mirror TV during your haircut, or our renowned Hot Towel Shaves, Canada’s Most Loved Barbershop will give you an experience you won’t forget. Check in now, Walk-In and Strut Out.
Double Thumbs Up
Definitely a useful app. Makes the whole process that much easier when trying to schedule an appointment. Also shows other services I wasn’t aware of before. Recommend this to any chap who wants to utilize Tommy Guns Services.
Great service. App needs work
I find the app very confusing to use. Selecting people to check in does not work properly. Multiple menu switches and things always get lost along the way it seems. Trying to check in multiple kids is very hard and confusing. While I can recommend the service, the app needs some GUI updates.
Poorly working app
Every time I log in to book it won’t show me who is available. Only way to book is through this app. Whatever happened to just going to the shop?
An app so bad it makes me not want to be their customer
The app has one task to schedule an appointment for me to get my haircut. One task and it can’t complete it. Their system has been broken for years. They know it’s broken. People told him it’s broken. It never gets fixed. It never gets better. The app was supposed to fix this yet here I am at Tommy guns after having a reservation according to the app and being on the list according to the app only to get to the location to have it disappear from the app and them to tell me that I no longer have a reservation and then I would have to waituntil someone was available even though according to the app, I was supposed to get my haircut at that time. Unacceptable. People have lives people literally just for scheduling. How hard can it be?
Glitches
Something needs to be done when you are trying to book additional appointments for other users i.e. your kids. I have my main profile, but when I tried to book a cut for child A yesterday and checked out/confirmed, I went back to book a cut for child B. However, all it did was select the profile for child B and enlarge the + - part on the bottom right hand side of the screen. I was unable to move forward to check child B in for the cut, and my only option was to cancel child As service. I ended up having to call the store to add on child B. The store ended up telling me that somehow, my adult profile had also booked a service as well. As I said glitches!!! Make it more user friendly for parents with kids, and kids who happen to be twins! (Same age, date of birth, same sex, requiring same service)
Terrible
Half the time the book in times aren’t the same as the stylists.
Useless app
App is useless. Unable to create an account on the app.
- Added miles to distances - Fixed Franchise Image linking to Careers - Eliminated some specific error reporting while app is in the background that is expected to occur - Fixed Device OS Keyboard breaking layout on some screens
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