AustraliaWith Swan Taxis your next taxi trip will be safe, clean and easy As the largest taxi fleet in Perth, and more vehicles on the road, we'll get you where you need to be. The Swan Taxis Traveller app is as simple as book, track and pay Book Lock in your pickup and choose the vehicle. You can use your favourite driver and check the price before you go. Track Stay in the loop and know when your driver is on approach Pay Paying for your trip is inside the app - no cash or cards changing hands. Receipts straight to your inbox
Access to receipts
It would be nice to access your receipts from the app. The emailed format can make it harder to use with mobile devices.
AustraliaPreordered for next morning, taxi didn’t turn up
I made a booking for the next morning. The status remains “waiting for dispatch”. After the due time and the status not changing, I attempted to cancel but the cancel didn’t work either. Although the old app was clunky, at least the taxis showed up. This one they didn’t.
AustraliaGetting a quote.
I downloaded the Swan app but unlike the Uber app I can’t get a quote for my trip, so if I don’t know their price I will just use Uber.
AustraliaCan’t book with cab charge
I have cab charge vouchers, but can’t use this app to book a cab because it will only allow me to make a booking if I enter credit card details.
Australia12 hours!
The requirement to confirm my credit card deduction within 12 hours is ridiculous. ANZ does not register this amount for about 3 days. After numerous attempts I have deleted the app.
AustraliaNever been on time for any trips
Almost always late and it is their company policy to not give ETA for trips booked. When you call up they say it’s on the way but won’t tell you where. Average 20-30 mins late even for short trips.
AustraliaSort it out..
Sort your app out it’s 2023 , can’t be that hard?
Australia
Some performance improvement.
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