AustraliaAustralia's only taxi app that offers: • Fixed Fares - Up front. No estimates. No surge pricing. • Route Selection - Know which way you want to go? Pick from our Recommended, Fastest or Cheapest routes. • Flight integration - we'll reschedule your pickup time automatically if your flight's arrival time changes while you're in the air • Bookings up to 2 days in advance. • Favourite drivers. • Security cameras in every vehicle. • Qantas Frequent Flyer points. • Coverage in Sydney, Melbourne, Brisbane, Perth and Adelaide metro areas. Travel for work? • Fraedom, Chrome River and Concur integration for expense management. • Flight integration - automatic rescheduling of your pickup time while you're in the air. • Business accounts with usage based discounts. • Travel and compliance policies for staff. • Contact [email protected]. If you have any feedback, we'd love to hear it - visit our website, email or call us. Website: www.ingogo.com.au Email: [email protected] Phone: 1300 008 294 (TAXI) Full Terms & Conditions: https://www.ingogo.com.au/ingogo-passenger-terms-and-conditions Note: Continued use of GPS running in the background can dramatically decrease battery life.
Can’t register
Fails to send me an SMS code and just says failed.
AustraliaDoesn’t work
The app is non-functional. When trying to log in, you get an “unexpected error”.
AustraliaThis app is great. Please turn it back on.
Pre book and confirm for morning airport runs is fantastic. No one else does this. Please reactivate the app.
AustraliaLaunch app, does nothing
Launch the app and it just sits the for over a minute with the InGoGo logo
AustraliaWon’t Load
App does not load.
AustraliaUnreliable
Do not bother with this app. What a joke!! You would have a better chance of getting where you need to go by standing on the street and hoping to hail a passing cab. Bookings are accepted then cancelled, or the app will tell you the booking has been accepted but the driver never shows and when you contact them they tell you they did not accept the booking. Totally infuriating. Zero stars
AustraliaDont download this app!
The app CHARGES YOU as soon as you make a booking EVEN IF NO CAB PICKS UP YOUR JOB! Yes, this means that as soon as you click on that book button and put in a pick up and drop off, firstly, that never guarantees you a pick up (compared to uber or ola where a car is definitely assigned to a rider) and secondly, even if the job is not accepted and a cab never comes to get you, YOU WILL BE CHARGED THE FULL FARE. Happened to me twice now and all emails to them either don’t address the issue or try to fob it off as them being entitled to make the charge!!! ***Update*** The developer says they take pre authorisations like hotels. Well, (1) hotels only take this once bookings are ACCEPTED to cover charges. Ingogo takes it regardless of whether your booking is accepted or not (2) hotels REFUND THE MONEY within 3 days. Ingogo has held my money for over 2 weeks now and ALL my emails and contact is going ignored. No hotel I have EVER stayed with holds money or IGNORES EMAILS. Developer is just adding lies while their app steals your money. The taxi drivers sure aren’t getting it.
Australia
Whether you’re working from home or stuck at home, our new click-and-collect feature will help you beat the delivery delays and get what you need quickly. * Order from any online store with a click-and-collect option that allows collection by someone other than you. (check first). * Book using the new click-and-collect button * Upload your proof of purchase * Watch your delivery all the way home
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