Western Cars Derby

friendly ride and good conversation.

I used Western car's for year until it changed hands and left me waiting for far to long so I simply Stopped using them.

Booked a car for pick up in 2 hours. Checked the app at the time I wanted and driver was still 45 mins away. Contacted driver who informed me he's on a family job, will be 45 mins late and if I want a different driver then call the office. It's impossible to get through to the office. Avoid this company and app at all costs. Needs a 0 star option for this lot.

This app took £7.91 off me, whilst claiming it couldn't take payment and wouldn't let me book a taxi. Avoid this

Book through the app, they don't turn up. When you call through the app, you get an automated message saying they're trying to find a driver, but can't give you a time. Then what's the of using the app to pre book?

Worst company in the world I only gave it one because it won't lete five it zero stars, have been a loyal customer to this company for years and used to be classed as a priority customer, I always book well in advance but now a days no matter how advanced ghetstill do not manage to get to you on time or even anywhere near the time last 5 times I used three missed hospital appointments and two that left my kid stranded on his own it's unbelievable how wrong this company has gone do not use !!!!

Worst company in the world I only gave it one because it won't lete five it zero stars, have been a loyal customer to this company for years and used to be classed as a priority customer, I always book well in advance but now a days no matter how advanced ghetstill do not manage to get to you on time or even anywhere near the time last 5 times I used three missed hospital appointments and two that left my kid stranded on his own it's unbelievable how wrong this company has gone do not use !!!!