myGovID is the Australian Government’s digital identity app that allows you to prove who you are and sign in to participating government online services.
The myGovID app is different to myGov. You can use the myGovID app to sign in to your myGov account.
Set up your myGovID in three easy steps:
1. Download the myGovID app
2. Enter your details – including your full name, date of birth and a personal email address that only you have access to.
3. Verify your identity to increase your identity strength. There are three identity strengths – Basic, Standard or Strong. Increasing your identity strengths allows you to access more services and better protects your identity.
Increase your identity strength by verifying your Australian identity documents, like your passport, driver’s licence and Medicare card. These documents are checked against existing government records. You can also choose to verify you photo, this is a one-off face verification check, to further increase your identity strength. The app scans your face to check that you’re a real person, the right person and verifying in real time.
You need to be 15 years or older to set up a myGovID. However, age restrictions may also apply to use some government online services. To find out if you’re eligible to use a particular service, check its terms of use.
Your personal information won’t be shared without your permission - putting you in control. myGovID is accredited under the Australian Trusted Digital Identity Framework which strictly controls how your identity data is collected, stored and used. It uses encryption technology as well as the security features in your device, such as fingerprint, face and password. This is to protect your identity and help prevent other people accessing your information.
Your myGovID is unique to you – don’t share it with others.
If you need help or more information visit www.myGovID.gov.au
Does not work, cannot get a code to my email to confirm email address.
The app had lost my data 2 weeks ago so I entered it all again. Now it has lost it again and I have to go through the whole procedure again to add all my docs. If I am known by email and have a password, why doesn't it simply restore my info in the app? Makes no sense.
Bad
Clearly, the 5 star reviews are fake. It's beyond the worst service in Aus government history. In trying to change my accountant, it told me I can't change my password, I must start a new account. Following the steps it put in front of me I started a new ID and went to verify my license at which point it told me I already had an account (thanks genius) and it couldn't verify me. So I called the hotline, which just says can't be done and hangs up. I guess I can't submit my company taxes?
I would give it no stars if I could.
Won't verify documents, times out constantly and now says I'm locked out for 24hrs which was 3 days ago. Extremely poor for an app run by a government. Complete waste of money and time.
The worst app ever made. Not useful and always lagging. Time wasted. I can give this app 0 star if there's an option
• Improved performance, stability and user experience.
Find out more and provide your feedback at www.mygovid.gov.au/feedback
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