United StatesYale Access offers you everyday convenience and trusted security for your entire home through smart security solutions and the Yale Access app. We’re here to help you protect the things that matter the most. Peace of mind is only a tap away.
This app is not compatible with Yale products sold outside of the US or Canada. For a full list of compatible products, visit support.ShopYaleHome.com
Flakey. Couldn't remove fingerprint from my user profile - got stuck in "pending removal". Had to factory reset lock to fix. On re-setup, can't enable auto-unlock function. App has serious testing and quality issues. Calls to support can't resolve problems. Good ideas, poorly implemented
Can't access my account anymore, so reset password, but when creating new pw it just says "Error updating password. Please try again". Tried multiple times and same error no matter what.
The app wouldn't work even after uninstall and reinstall. Couldn't register the product to even see if it actually worked. Returning to retailer. Wasted money and time.
worst app! doesn't load properly. super slow apps. absolute garbage.
Buggy garbage
App doesn't work. Can't register a product and phone tells me the app is crashing and I shouldn't use it. 100% needs an update ASAP
Couldnt get the auto unlock feature to work, the app kept crashing or losing connection to the lock during set up. My guess is that this is an issue that the devs need to fix so I hope they can take a look
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