United StatesThe MyMazda App makes your Mazda ownership experience simpler and more convenient than ever. The app allows you to do:
- Register your Mazda vehicle(s) to make online service appointments
- Locate dealers nearby
- Download owner’s manuals and guides
- Access and enter service history information
- Request Mazda Roadside Assistance
- Stay up to date with recalls
In addition, if your vehicle is Mazda Connected Services capable, you can activate it through the MyMazda App, which will take your Mazda experience to the next level. Here are a few of the things you’ll be able to do with Mazda Connected Services (all available through the complimentary trial period).
- Remote Engine Start / Stop
- Remote Door Lock / Unlock
- Monitor vehicle health
- Receive vehicle status alerts
- Easily find your car remotely
- Search public charging stations, check charging process, and facilitate ChargePoint payment if applicable (BEV/PHEV)
Vehicles capable of Mazda Connected Services include:
• 2019 Mazda3
• 2020 Mazda3 and CX-30
• 2021 Mazda3, CX-30, CX-5, and CX-9
• 2022 Mazda3, CX-30, CX-5, CX-9, and MX-30
• 2023 Mazda3, CX-30, CX-5, CX-50, CX-9, and MX-30
• 2024 CX-90
All images shown are for illustrative purposes only. Actual experience will vary depending on your country, your vehicle, and your usage situation.
Always signing me out I have had the app installed for 5 days and singed out 3 times with a message "Signed out for your security due to inactivity". The sign in doesn't allow for copy paste (from my password manager). My password is intentionally complex making it frustrating to have to retype every few days. Biometrics is enabled however not once have I been prompted with the option to use it to sign in. If not needed for my car - I would uninstall in a heartbeat.
This app takes minutes to react, receive or send commands. There are a ton of features missing such as adjusting your charge settings. What's the point of having an app, when you have to physically go inside the car to change charge limits... Remote charge start often fails. There was a Home Assistant plugin that improved a lot of these awful app decisions made by Mazda, which Mazda illegally removed because they wrongfully claimed it infringed their app... What a awful tasteless decision.
I wish I can give a better score but is a very bad application. Is slow, it fails most of the time to start the engine. Gives big warnings for nothing (other than make you feel you need this app a lot), it is free only for two years (how is now that is plenty of time to get frustrated). Why they don't put remote engine start in the key fob??? In the app works ONLY if you have data connection. This is an outdoors SUV! So dissatisfied, I love the car (CX-50) though.
Working good with mazda cx5 2021. Grand Turing FWD
Terrible experience. The key was inside the car and I couldn't open it with the app. Solution? Road assistance: result: door compromised and two scratches.
It makes zero sense to remote start your car and have it turn off the moment you get in. Also, remote start should be a basic feature fir any car you're paying over 25 grand for, in my opinion. Besides your cara statistical data, its a worthless app they just collect your driving data from.
A neat idea but still nonfunctional in some of the most important features. A few examples: The mymazda service scheduling does not work in the mobile app. I only get a blank page. I have written to mymazda about this and have never received a response. The Guides section does not provide a manual but a series of videos. These videos are useless in a situation where you do not have direct high speed WiFi access to the internet. They are also limited in number and breadth.
・ Minor bug fixes and enhancements
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