"SIMPLE, HANDY, FREE
Make your life easier: deal with your insurance matters quickly and easily online and save yourself envelopes, stamps and time. Anytime. Anywhere.
THE BENEFITS FOR YOU
You can keep an overview of
• submitted invoices and claim receipts as well as your cost contribution
• your health insurance policies with Sympany
• your personal details and payment information
You can make use of handy functions:
• Unsubscribe from paper correspondence: if you want, you can receive documents such as policies and premium and benefit statements exclusively online
• Submit invoices and claim receipts
• Make changes to your personal details and payment information
• Present your digital insurance card when you visit your doctor or purchase medication, for example (only valid in Switzerland)
• Receive notifications: if you want, you can be informed via push notification, text message or e-mail when you receive new messages or documents in mySympany"
Once you receive the policy document, we cannot expect any response from Sympany even after repetetive calls, mails. Very poor customer support.
flexible
Slow, unreliable and typically a fight to get it to work
I allways have problems with this app. It dont open or the screen stay white after login. Its really annoying when you try to pay your bills and have to stress yourself with 1 hour of trying to get the app to work
Bettir
Schlechteste Versicherungsapp, die ich je hatte. Die Hälfte der Zeit geht sie gar nicht erst auf und Rechnungen hochladen klappt meist so mit dem 10. Versuch. Eine Katastrophe und für mich der Grund, warum ich meine Versicherung wieder wechseln werde.
10 times Better then the APP of my bank .
We have further improved mySympany so that it is even easier for you to use the app. Rate mySympany! We can continue to improve the app with your feedback.
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