United StatesWith The Co-operative Bank Business Help secure messaging app, you can send
messages to our dedicated customer support advisors wherever and whenever it
suits you.
Because messages are encrypted and private you can send confidential information,
ask any question so you can get the right help for your business banking questions.
You will identify yourself the first time you use the app or if you change device or
PIN. This could include being asked to scan an identity document and undertake a
facial recognition check.
Key features
Get help with your business banking queries
Chat with our dedicated customer support advisors
Send/Receive messages, photos, videos, files to get help with business
banking wherever and whenever it suits you
Who's it for?
The Co-operative Bank Business Help app is for Co-operative Bank business
banking customers.
What can I do?
You can use the app for help with your servicing queries including:
online banking support
security tokens set ups
card queries
transaction queries
Never get a response from anybody when I use this app. Go through all the indetinty checks and ask a question. Waiting days after with nothing.
This app is easy and simple to follow up with the meaning of good future
No experience yet
Co operative banks the worst bank you could ever have,opened a bussiness account carnt even get into it. So I went to see them in the bank, I’m told by a employee there is no one at the branch who can help as the two people that could help are on leave,so after 35 years of banking with the co operative bank they carnt help me,so closing my accounts,they said ok do that.
There wouldn't let me have an account
Half the time it fails to login and half the time a payment will fail. Very poor!
As bad as the business banking app. Generally a poor show all round.
This includes some minor enhancements and fixes. Get ready for more good stuff, heading your way soon.
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