United StatesThe Zig Zag's free App service enables you to use its scooter sharing service at any place and time. Short description of some of the most important features of Zig Zag's App that helps you search, book and use scooters in your surroundings. Sign up : start by signing up directly on our app or website www.zigzagsharing.com. You can always modify your account, discover everything about our service and check the latest offers available to you. - Booking: Check the map on your App or website to find the most convenient scooter, you have 30 minutes to reach it. You can book any scooter you see on the streets as long as it’s available. All you have to do is enter its plate number in the search box. - Rental: reach the scooter you have booked. Start the rental to unblock the seat. Check if the scooter is clean and inform us via App about the potential damage. After you have restored the keys of the trunk and closed the seat, you can then turn on the panel instrument via App. - Stop by and end the rental: if you would like to stopover, park your scooter and turn off the engine by pressing the red button on the panel instrument. With the App, choose “Stopover” , open the seat, put the helmet back in and make sure you have closed the seat. When ready, start your ride again by pressing “Resume Rental”. If you would you like to end the rental, park your scooter properly within white or blue lanes and within the Zig Zag service area. Turn the engine off by pressing the red button on the panel instrument and remember to put the scooter on the center stand. Choose “End the rental” option on your App, open the seat, put the helmet back in it and make sure everything is in its place. At this point press “End the rental” button and… see you next time! - Other: there are many other options at your service: get in touch with our customer service, keep track of your rentals and expenses, check the latest offers and many more. Zig Zag is waiting for you. Live it. Love it. Leave it.
Server error
Can’t log in
United StatesScam
You will get a server error when you try to log in. Customer service will not refund any pre paid credits you purchased.
United StatesDoesn’t Work
I keep getting a server error anytime I try to do anything on the app. Disappointing.
United StatesA well designed app for a great urban mobility service
The app allows one to rent a moped and pay by the minute or for a full day in several cities, including Florence, Italy. It’s easy to use, and the customer support team is very responsive. There is a bit of a learning curve to using an electric moped if you’ve never ridden one before, but if you have experience with any kind of moped or motorcycle, you should be able to figure it out quickly. The electric mopeds deployed by ZigZag are very quiet (as you’d expect) and fast enough for city use. And the rates, especially daily ones, are affordable compared to the competition. In a city like Florence, it’s a perfect way to get anywhere you need to go quickly. Free and plentiful parking for mopeds is a huge bonus in a place where car parking can be a real hassle. You do need to provide your driver’s license info (of course), which will need to be reviewed. So, if you’d like to rent one of their mopeds for short rides or a full day, set up an account in advance.
United States
Pin display bug fixed
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