Webtaxi is a taxi service provided in Luxembourg. Its concept is based on three pillars: ecology, transparency and economy.
App Crashes
This app is unusable. It crashes all the time when ordering service and needs to be reviewed by coders. It’s absolutely terrible. Feels like it was made 10 years ago and never looked at again. Makes me question the company as a whole. Unfortunately its the only service in town. Just embarrassing
Basic functions of a taxi app barely function
What can I say, absolutely horrible experience. I tried to call a car for almost 30 min, got assigned a car, could not tell if the car was moving or not or where the driver was, but app keeps telling me driving is coming in 2 min. Unable to contact driver. Then I receive a link over SMS to track the driver, cannot track him as I don’t see the car on the app!! I call support, I receive a response and was told to wait, then the call gets disconnected. I call support again, get assigned a new car, I watch the car drive past me- but I am unable to contact my driver!
New app is awful
Terrible new app. Payments don’t work, whole workflow takes much longer than the old one. No longer an active user or the service due to this terrible app
Driver never showed up
I waited 30 min for the driver to show up and never came. I had to take the train because I was in a hurry. I additionally booked 30 minutes in advance.
Lifesaver
Best taxi in town; like the only taxi that answers when the call is needed
Poor interface, clunky
The fact that it is the only app for taxis in Luxembourg is the only reason it exists.
App has been getting better over time
Webtaxi is improving over time, and despite the price of taxis in general in this country - it works.
Bug fixes and optimisations
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