United StatesWith the Ultenic App, you can easily connect and control all of Ultenic smart products! You can control and monitor all intelligent functions of Ultenic product through the app anytime and even if you are not at home. The Ultenic App is configurable on any smartphone. Connecting your mobile phone to Ultenic intelligent product has never been easier! The Ultenic App is simple to use and quickly configure all your appliances and have them communicate with each other in a smart way. You can live in a smarter lifestyle at your fingertips. Have fun while your Ultenic app work for you! Share your device with your family and friends. You can control your Ultenic device even if you're not at home, even if you're on the other side of the world. Connect your Ultenic app to your Wi-Fi network in no time! After connecting to your Ultenic device, you can (1) Remotely start and pause your device (2) Monitor the cleaning status and view the cleaning maps (3) Set the cleaning mode you want to tackle cleaning tasks
I have 5 dogs and LOVE this vacuum!!
Have 5 rescue dogs and I program auto cleaning every single day. You can program multiple cleanings a day if needed. I programed mine to empty after each “area” cleaning. So it allows me to set up “areas”, like 1-3 rooms at a time, and by staggering the time periods during the night, after each area it goes back to home station and self empties. With other robo vacs I have used, they clogged up with hair before the standard 30 minute cleaning period so I was constantly having to manually empty the dirt/ hair compartment. This vacuum cleans my entire downstairs overnight without clogging up. I used shark robo vacuums in the past but this machine has a much more powerful suction and more programming options. Even with 5 dogs, amazingly, the refill bags last a long time due to powerful motor and ability to compact stuff into the bag. And, the refill bags are 1/2 price of many of the ones with bags to replace. This vacuum is worth every penny!!! The only thing that I would tell the manufacturer to improve is the brush roll. On one hand it gets ALL the dust. On the other hand, if you have long haired dogs, the brush roll needs to be removed ( Which is extremely easy to do) to unwind the dog hair occasionally. If they eliminated the BRISTLE type roller and used a roller with rubber flaps only, I think it would self clean like my shark upright vacuum, which I love. However, eliminating the fine bristles may also decrease performance on the dust and fine particle pick up.
United StatesNot Happy
I got this item for Christmas four months ago and it hasn’t worked for almost two months now.
United StatesFix your app
No way to add a device. Have T10 but your app is terrible about connecting the device!!!!
United StatesDoesn’t work
Nothing connects when you go to add device in the app like it has you do. Good luck to you, I’m hoping I can get my money back.
United StatesWhen it works it’s super.
It’s been getting better and better. There’s still some glitches but this thing has the ability to do a great job! I’m willing to stick with this company and believe they will dial this thing in to be fabulous.
United StatesApp Fails to send verification codes to email.
The app requires to sign up with email but fails sends verification code.
United StatesThis App is Crap!
Don’t tell customers to contact your service people. Program it right in the first place so there is no need for service people! It worked well for the first few days then it wouldn’t turn to landscape and the screen went nuts. I tried deleting the app and reinstalling, but the same thing came up. I am not going to call or email someone who barely even speaks English and let them monkey with my iPad.
United States
1. Add setting for message push function 2. Add widget function 3. Fix other known bugs 4. Optimize some interaction experiences
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