Manage Tax Free from your travel purchases in the fastest and most convenient way. SmartTax 2.0 has a new design that makes it easier to use, and with a new way of charging your money, that is much easier and more intuitive. Sign-in up is now very simple, do it automatically with passport reading and you will not have to give your data again in other stores. In addition, the App has a wallet profile and QR identification system for greater comfort. Enjoy shopping while you save. You can easily check the status of your refunds and at a glance, know if the Tax Free forms are collected or pending validation. If you do not see the Tax Free form in the App or you have a manually stamped Tax Free form, you can scan it with a photo and we will manage it. Validate the forms with the QR code of the App at the airport machines and collect the Tax Free refund of your purchases without commissions or waiting. In addition, now you can save and manage your payment methods easily and securely, also see how much you have saved with Tax Free and benefit from our Deals section with access to the map and list of stores that offer advantages for your purchases.
SCAM!!!
AWFUL APP! TOTAL SCAM! They refused to pay back the taxes I paid. They said that “when the store paid them,” that they would then pay me. What? Total rip off. I couldn’t get back any of the money that I paid. Horrible experience and customer service. Do not use at all costs.
Don’t waste your time!
Instructions to scan and validate at a Diva in the airport, however, Diva will not scan. Diva is not operated by B Free Tax but by another Vat company. After numerous emails to BTax ,which was quickly responded to, and trying everything they said to do, I gave up. Other Tax Free stands cannot assist as this is not a company they are familiar with. I spend over 40 minutes trying. Last contact from company, asked me to send them a copy of my boarding pass and they would try to validate. Never heard from them! Glad this wasnt a significant refund!
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