United StatesSunsynk Logger App has been developed to help you get the most out of your Sunsynk inverter. It has been specially tailored for the customers and installers. Using the Sunsynk Logger app with your Sunsynk inverter gives you complete remote control of your system from anywhere in the world! Real-time Monitoring – The Sunsynk Logger App lets you monitor multiple stats such as energy generation, battery status, grid, and load statistics. Change Settings Remotely - You can control all settings on the inverter from your mobile phone or PC without having to visit the inverter in person. Sharing Plant Connection - Customers can share their connection with their installer, permanently or temporarily. If they need help with any settings or configuration on their system, or if the installer needs to run any diagnostic checks, there is no need to visit site. The customer can share their plant connection and the installer can run any diagnostics / make any configuration changes from their own account. Octopus Agile Intergration - UK users can use the Live Price feature, using this you can look at the live prices provided by Octopus Energy and amend your charge and discharge prices with those figures in mind. Reporting – Users can generate detailed reports and export them to a PDF file. You can generate reports an that day, week, month, and year, or you can create custom reports. Events / Alerts – The Sunsynk Logger app will notify you if there are any events such as any warnings or faults or if there is any sudden loss in power.
Crappy new app
Apart from The fact that the app is always down, this new one which copies the website is a downgrade. I can barely see the numbers now. So disappointing
United StatesNew version app much worse
The new version I can not see the power flow on phone. Too small the letters and numbers
United StatesNeeds much improvement
While having this app is better than having no app at all, the significant delay in real time data as well as the app frequently not working or glitching is a real problem. The overall data setup and design is not the most user-friendly or view-friendly, especially changing settings like the timers… It requires you to do quite a bit of hunting to find what you are looking to change. It does seem that each update is improving some of the information available, but app updates typically causes another bug or glitch almost without fail. I think the app has a lot of potential but a long way to go.
United StatesUsed to work well
Used to work very well until Sunsynk decided to do an update, now it’s broken, information incorrect and incomplete.
United StatesTerrible app
This has to be one of the most poorly designed apps for iPhone that I’ve ever seen. It looks like it was designed for a large computer screen and squashed into the smaller iPhone screen area. That’s not the worst though. The Wi-Fi dongle on the Sunsynk equipment apparently sends data to a server and then back to the user. Unfortunately, there appear to be frequent problems with the server and as a result, the user has no way of knowing what the battery levels are at any given time. This could be remedied by sending data to both the server and the user simultaneously. There should also be more frequent refresh rates. Hopefully this app can be redesigned and improved in future.
United StatesCrappy new app
Apart from The fact that the app is always down, this new one which copies the website is a downgrade. I can barely see the numbers now. So disappointing
United StatesSunsynk Logger App does not work
The new version of the App 1.9.13 with removal of Region 1 and Region 2 does not work for previous Region 1 users My data was not migrated to Region 2. Up to 23rd December my profile was still on Region 1. Are you able to roll back the app to the previous version 1.9.11 with Region 1 and 2, while you try resolve the issue? Whatever you did with the new version has removed old Region 1 users. If I can only use the inverter screen and not the app, then I should have rather bought Deye Inverter
United States
fixed bug
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