United States*This application is for Galaxy Buds+ and Galaxy Buds Live. Support for Galaxy Buds (SM-R170) is not available. Open the charging case. On your mobile device, tap Settings -> Bluetooth and then connect earbuds and mobile devices. Launch the Samsung Galaxy Buds app, and the follow the on-screen instructions to complete the connection. * The Samsung Galaxy Buds application connects Samsung Galaxy Buds+ and Samsung Galaxy Buds Live to your iPhone. * Use the Samsung Galaxy Buds application to set up and manage the following features. - Connect to and disconnect from a mobile device - Earbuds & Charging Case battery status - Ambient Sound (Samsung Galaxy Buds+ only) - Active Noise Cancelling (Samsung Galaxy Buds Live only) - Equalizer Setting - Touchpad Setting - Advanced Feature - Find my Earbuds - Earbuds Software Update * Compatibility: - iPhone 7 or later models with the iOS 10 and higher version - The Galaxy Buds application is not compatible with Galaxy Buds (SM-R170) * Settings and features provided by the Galaxy Buds application are only available when Galaxy Buds+ or Galaxy Buds Live is connected to your mobile device. Features will not work properly without a proper connection between your earbuds and your mobile device. * If you have any questions, please contact to the web page below. (http://www.samsung.com/support/) ※ User Agreement Following User Agreements are required for the app service. Even if you don't agree the agreements you can use basic service but can't use disagree services. [Required User Agreements] - Bluetooth: Required for communication with Buds+ or Buds Live
Cant connect buds to app
Hi! I’ve tried reaching out to samsung support but they redirected me here. I recently purchased Galaxy Buds 2 Pro but cannot connect them to this app. I am able to connect them to my iPhone bluetooth without issue, but this app stays on the loading screen when trying to connect. The samsung support team said the app developer needs to fix the bug internally for my issue to be resolved. Please let me know if you need more info & when the app will be updated. Thanks!
United StatesUseless
I have an iPhone 13 Pro Max. Got the Galaxy buds 2 pros through Bestbuy because I didn't want AirPods. I can connect them via Bluetooth to my phone but cannot get this app to find the headphones in the scan part in the beginning of setup. I feel like I'm missing out on all the features these headphones have to offer. I've chatted with Samsung support and they just say the headphones aren't compatible with iPhones in general. Trying to get something setup with Bestbuy now. I've done every reset I've found online to get these to connect to the app.
United Statesconnection to buds
how are you gonna give directions, then when you follow the directions step-by-step, they don’t work. ever. no matter how many times you do it.
United StatesNot supporting buds 2 pro
The app should support all galaxy buds version I have the latest version but it not supposed
United StatesPlease add for buds2 pro
I have the buds2 pro and it doesn’t connect them because the app ain’t meant for them. Please make it a new app of adjust your app to connect buds2 pro. Very disappointed.
United StatesUPDATE THIS APP ASAP
Apple do not want you to buy Galaxy earphones, that’s exactly why they do not update this app. 😏
United StatesBuds won’t update software
Samsung trying to get me to send my buds in for repair at $125 because the software update won’t update… all to get you to upgrade to the newer model…
United States
- Improved application stability
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