United StatesRevolo APP lets you easily and securely control and monitor all your accessories from your devices. You can use the Revolo app to control connected smart lock and so on. And even control connected devices remotely. Running GPS in the background for a long time may significantly reduce battery life. If you have any question about our product, please send an email to [email protected], and you will generally receive a response same business day. Customer Support: https://irevolohome.com/
Won’t stay logged in
Logging in every couple weeks is a hassle. Just let me stay logged in so I continue to get notifications
United StatesGreat support.
So far this lock and app are working great. We installed the lock and started setting up users. We noticed when a user users their pin the app didn’t tell us which user unlocked the door. Just door unlocked by user. I reached out to support and they were quick to respond. Said they would add the feature to the next update. Now we can see in the logs who unlocked the door. Lock is working great and superb customer support. Thank you. Keep us the great work.
United StatesWon’t connect to my wifi
Easy to install and looks nice but will not connect to my WiFi. It wants my wifi name but won’t acknowledge the password but rather insists on using the password I setup for the app and gives voice feedback but fails every time bc the app password is not my wifi password. Tried firing me to connect to some random Chinese WiFi or something which seems a bit shady. 2 stars for easy install and holds you hostage at the WiFi setup bc the video and everything else require WiFi or it will not operate beyond the locking function. I do not recommend this product.
United StatesTerrible UI
I just completed my installation of this lock and I have to say that this is the worst UI I’ve had to deal with in a long time. I have an iPhone Xs and trying to ‘go back’ in this app is impossible! I have to close the app and start over EVERY SINGLE TIME! The back buttons conflict with the time at the top of my screen and, when I turned that off, are simply non responsive. Hey developers, update the UI!
United StatesEasy to Set Up
App works seamlessly with Revolo video door locks. I had no issues setting up, viewing video, locking or unlocking. App is feature filled and functional.
United StatesUseless
Can’t set up as instructed because QR code on device is invalid and no other alternative provided. Customer support website is also invalid. Waste of time and money!
United StatesApp works 15-20% on a good day
The app crashes and logs itself out constantly. Now it says “No User Checked” and neither signup nor forget password works. This is an attempt by underwhelming Chinese translators writing subpar English and coding at its worst.
United States
1. Experience optimization.
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