United StatesThis smart window covering control app is designed to operate Norman® shutters, blinds, and shades, to check battery life, and to create scheduled scenes by users’ preference. Users can rename and realign window covering icons for intuitive control.
App works great, prefer Alexa enabled
Really love our Norman shutters. The remote works great as well as this app. The only real negative is that when we purchased, we were told Alexa would work with the app and shutters. It is not compatible with Alexa. Maybe the developers could work on that.
United StatesPoorly designed app
Of all the ways one could design an app for the functionality needed, this is about as awful of a design possible. Scheduling is horrid part of the app. I add a sbhedile I expect to be presented with scheduling parameters first, not a scene first. Just a crap app, not updated in 2 years and no Android version. I wish I had purchased a different brand.
United StatesNeeds to be updated. Works intermittently.
When it works, it is great, especially if your shutters are out of reach and you set a schedule. But even though I have my shutters on a fairly simple schedule around dawn and sunset, sometimes it does not open or close the shutters. Then you have go into the app to open or close them. However, the app does not automatically connect to the app when it is opened. You have to connect to the hub first. Then after that connects you can control the shutters. At that point is faster to simply use the Norman Smart Dial. Norman needs to hire a few programmers to get this app to 2022 and Norman standards. Please, the shutters and hubs are not cheap. Please update this app!
United StatesSetup and functionality poor
Setup was a pain - I can open and close - schedules and other options are there - the buttons are grayed out - so I can’t touch them- to set a schedule hub only works wired - doesn’t integrate with HomeKit Alexa Google or anything else - which was told would in the sales process -
United StatesFixed issue
The app was unresponsive for a bit but I contacted the manufacturer and it is working perfectly now
United StatesWorked for a while
The app worked perfectly for several months. Currently the app will only drive the shutters open and close with the calibration function. Which renders the app and the hub useless for operating the shutters now. I suspect that the app has not been updated for the latest iOS operating system. I would have liked to send a message to the developer but there is not a way to do that. I have reset the hub and put new batteries in the remote and deleted and reinstalled the app as well as powering on and off my phone with no success. I will update this review if things change.
United StatesFeels like a late bata version
A pain to set up, but works once it is setup. Slow response when setting up. Yes I’m right next the hub (wired connection), which is 10 feet from the shutters and the Wifi is 15 feet from the shutters. Dumb that it asks you every time you start the app if you want to go into setup mode or use. After initial setup needs to default into use mode, with a menu option to setup. No API to allow a python/batch script to operate the shutters. Norman not responsive when asked about an API. Referred me to local installer. Installer is just able to hang the shutters, not able to program or answer technical questions. If I get enough time may try using wire shark to decode operation. Not clear where the schedule created to open shutters resides, cloud (which I hate for privacy reasons) , on phone or on the hub.
United States
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