United StatesEasily report concerns to San Mateo along with a photo and GPS location. Your request will automatically be routed to the correct department. Opt in to receive notifications and we will let you know when the issue has been resolved. Thank you for helping to keep San Mateo clean.
Graffiti Resolved!
Downloaded app, submitted request on graffiti, resolved the next morning! Well done San Mateo!
United StatesApp not working
App stopped working for my in July. Still not fixed despite reporting it to developer. Can’t report graffiti or light repair.
United StatesTerrible
It only allows it to report 4 predetermined thing, most of which are useless. Also, the app is made for iPhone 1 screen size with low resolution. Pathetic!
United StatesPlease hire legit engineers.
What a terrible app.
United StatesReally Awful. Can't report anything other than GRAFFITI!
Why is graffiti the only thing you can report? Really awful. What about pot holes, street lights out, traffic light issues, illegal dumping and the many other things you typically report to the city and public works department. Being able to send a photo with Geo tagged location would help make things easier for the city to respond to reported maters. I'm DELETING this app!
United StatesToo many taps
I love the service this app provides - reporting graffiti and the quick response from the city - but the app is overly complicated. It takes way too many taps to submit a report. Do I really need to be reminded every time that providing my contact info will allow the city to contact me. And a full page of review instructions, which I'm sure no one reads, every time I submit a report? Really? Just let me identify what the graffiti is on, snap a photo and mark the location. Three taps and done.
United States
Core App update Fix selection option display issue reporting in v 3.1
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