United StatesUnleash the power to track your home’s energy usage and maximize savings from palm of your hand. With the official MyEPB app, you can make secure EPB payments, check on outages and discover opportunities to increase energy savings with these helpful features: • Securely make payments to your EPB Energy & EPB Fiber Optics accounts* • Track your home’s energy usage in real time • Set alerts for energy spikes to avoid billing surprises • Check effectiveness of energy-saving improvements by comparing usage over time • Report power outages in a single click • Get estimates for outage restoration progress • View service area outage maps *This app is currently for residential accounts only
Why The Negativity
App is minimal but it works great. Being able to see hr/daily/monthly energy usage is really cool. Give it a try. I wish more app where only 18 megabits. Thanx EPB
United StatesOk but a few improvements needed
Overall I like the app and find it useful. Lots of good information and I like being able to report a power outage through the app. It would be even more helpful if there were an option to report a fiber network outage. Also, the screen does not display correctly on my iPhone 13. On the Home Screen I can see only a small portion of the third button. Cannot read the text on it.
United StatesLimited usage
My app will only let me see my usage and report an outage but I can not pay my bill which is really the only reason I wanted the app.
United StatesOnly 2 options
My app for some reason only shows my bill and my account with no options on the meter or information on the power outage!
United StatesGreat app
Provides a lot of information on your energy usage. Also has a map of power outages and a way to report an outage. Can also set alerts on your energy usage.
United StatesOnly shows usage. Can’t make payments or see bill
I can’t pay or even see my bill through this app. What is the point?
United StatesApp does not work
I downloaded the app and can’t log in due to a server error. There’s a lot of potential for good customer service and brand reputation here but the app can’t even perform the most basic of functions.
United States
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