United StatesWith the My TELUS app, view and pay your bills easily and securely, enable data limit notifications and manage your services anytime, anywhere - so that you can get back to what’s important to you. Even better, enjoy the convenience of securely logging in using facial or fingerprint recognition. Have a question? Feel supported with TELUS Assist chatbot 24/7 to answer your questions, even while you’re on the go. Easily access your account to: Pay by credit card (Visa, Mastercard), through your bank or set up pre-authorized payments Check account balances Update your profile Learn about special offers and rewards Mobility customers can: Monitor monthly data, text and voice usage with Siri Shortcuts Download and view past bills Set data limits and turn overage protection on or off Customize add-ons, such as Easy Roam, international texting, data top-ups or Fast Pass Home Services customers can: Upgrade internet plan Monitor data usage Easily manage Pik TV and Optik TV channels, theme packs and premium selections Manage Wi-Fi Enjoying My TELUS? Please take a few minutes to rate us and tell us what you think. Please note: My TELUS requires iOS 13.0 or later. Select small business accounts are supported, but Corporate and Enterprise accounts are not yet eligible. My TELUS is optimized for iPhone.
Should rate no stars!
Poorest of poor service of all providers. Incompetent customer service if you get through to them after long wait times. Overcharges on billing. Need I say more. Take your business to someone who actually cares about you and not just profit.
United StatesTrash apps
flash out since 17.2 , updated version made it worse than before. also firber never over 450mbs, this is Fraud.
United StatesWorst company in the universe
Bad communication, excessive billing, infinite time to speak to someone Incompetent people How do they continue to do business is a mystery
United StatesHorrible app, unethical business practices
The app never loads. I can never get to reviewing my usage. I think they purposely do this so that we can never change our plans. Someone needs to file a lawsuit. These guys earn so much money and I doubt that folks can’t even afford good tech team. Less than 2 star app! The team behind this should be fired.
United StatesFreezes
Freezes, slow pages don’t load , on iphone 11. not good since security is integrated with web version
United StatesTelus please do better
Telus please get your stuff together please. The app usually doesn’t work. Pages are down information isn’t correct. You manage a tele communication business you should be able to communicate better. After 3 years overseas I gotta say that telus is extremely behind even in the most basic aspects of what’s expected of a company
United StatesOnce you sign up for a trial, you’ll NEVER able to cancel it
Crap service, I tried 20 times to cancel my add-on trial service and ALWAYS fails I still getting billed for the service I don’t use Totally crap
United States
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