United StatesPowerful service at your fingertips--wherever you go! We've packed your most requested services in one little app. Secure, easy and always on for you to: • Pay your bill • Check account information • Report an outage • Call or send us an email • Get directions to our offices • Sign up for notifications
Fix
Your app is not allowing to view my daily usage. So I called MVEC in my area and the rep is telling me to go to office. What’s the point of the app then.
United StatesSimple card issue can end up costing you a lot
The old Magic Valley app used to keep your credit card on file which made it easy to pay your balance. The new updated app does not keep your credit card information on file and I have paid $300-$400 to get my service reconnected due to my meter being an old meter at my apartment complex and they need to send a maintenance man out to reconnect it the reconnection fee is $100. Can we get an app that saves our card so that we don’t have this issue anymore? Or is that how Magic Valley works off of peoples hundred dollar maintenance calls. I know gas went up but this is ridiculous.
United Statesswitching back to paper bills
app keeps deleting information this happens every two to four weeks. it’s been a pain and this verification process is one of the worst in the world.
United StatesNo good app
It keeps erasing my info for no reason it’s been months like this with this cheap app. App is so annoying I’d rather pay by mail. Struggling Until I branch off.
United StatesPayment Options
App needs a major update. Does not allow for ‘saved’ payment options that make processing payments so much easier.
United StatesUseless
The old app worked just fine. This one is worthless and frustrating. Every month I have the same issues with logging in.
United StatesPrevious app was better
I didn’t like this new app at all, I hate that it doesn’t allow you to save your credit card info and you have to input every month to pay the bill. Unless I’m the one who can’t find where to save the info.
United States
- Bug fixes and performance improvements.
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