United StatesControl your Modern Flames Electric Fireplace, such as the PRO series and Sunset Charred Oak log set, and the new Orion Series fireplaces.
App works fairly well
The app is working fairly well with our Orion Multi. The heater controls don’t really work at all unless we use the remote first to turn on the heater. Then the app will control the heat fine. We are dismayed at the lack of updates for the app and fireplace. When we purchased it (Summer 2023) we were told that new flame patterns were in the process of being filmed to roll out for Oct 2023. I’m writing this in March 2024 and sadly nothing has been changed or updated on the app or the available flames for the fireplace. We were also told a glowing log retrofit for the multi was on the way. Still no news on those either. Have you guys abandoned the Orion Multi?
United StatesFlames stopped working.
Everything works except we can’t get flames to appear anymore. Also- any thoughts of adding updates that would turn screen into maybe an aquarium or similar for use in non-winter months?
United Statesmissing functions
The app does let me save the color settings I prefer—there is no way to change the default or define what ‘fade’ settings 1-3 should look like. Please make these basic functions work!
United StatesInstruction manual
This is a good app, so much better than the remote that came with the fireplace. My only problem is the remote is so packed full of features that is difficult to figure out all its possibilities. Is there some type of manual or instructions that go with this app so you can fully use it?
United StatesWill not connect
Will not connect to my fireplace. Was hoping to get this connected to use with Amazon Alexa.
United StatesServiceable app, missing obvious functionality
I use this app to operate my Landscape Pro Multi fireplace. There are 3 separate light sources that can be controlled independently to great effect, however, there is no way to save specific settings as favorites. There is also no Apple HomeKit integration. Fix these 2 issues and my star rating will jump.
United StatesDark mode
App is missing dark mode…nothing kills an ambiance like a super bright white screen…good app but missing things that are actually on the remote
United States
User experience was improved, by adjusting colors of icons and the system stability was enhanced in addition to ensuring app is compatible with latest smartphones.
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