Description
Rsupport’s ‘MobileSupport – RemoteCall’ application allows support representatives to remotely access customers’ mobile devices to identify and resolve issues in real-time. With ‘MobileSupport – RemoteCall’, support representatives are able to provide secure and reliable support without having to have the customer visit a support center. [Key Features] 1.Screen Sharing Customers are able to share pictures of their mobile device screen with support representatives to collaboratively identify and resolve issues in real-time. 2.On-screen Drawing Mark important areas for the customer to see to communicate certain points more clearly. 3.Text Chat MobileSupport – RemoteCall’s in-app chat feature allows customers and support representatives to conveniently communicate with each other during support sessions. 4.Simple Connection Getting connected is easy. All the customer needs to do is enter the 6-digit connection code provided by the support representative. [Receiving Mobile Device Support - Customers] 1.Download, install, and then launch the ‘MobileSupport’ application. 2.Enter the 6-digit connection code provided by the support representative, then click ‘OK’. 3.Engage in real-time video support. 4.Close the application once video support session has ended.
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Scam
Scammers are using this app to gain access to your phone
EnragedkingtutThu, Feb 15, 2024
United States
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About
Bundle Id
com.rsupport.remotecall.mobilesupportMin Os. Version
13.0Release Date
Wed, Feb 19, 2014Update Date
Wed, Feb 14, 2024Content Rating
4+Has IMessage
NoSupport Watch
NoSupport Siri
NoFile Size
46.92MBHas Game Center
NoFamily Sharing
YesSupport Passbook
NoSupported Languages
English, French, Japanese, Korean, Portuguese, Chinese, Spanish, ChineseSupport
What's New
version
7.4.4001updated
3 months ago- Other minor bug fixes
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