United StatesHugolog Connect App provide you a brand new experience of your Hugolog Wireless IP cameras and smart lock as well as other smart home intergration! 1. Connect your Hogolog IP Camera and smart lock to the Internet 2. Acesss your camera from anywhere in the world,unlock your Hogolog smart lock from mobile phone 3. Monitor your camera remotely,unlock your Hogolog smart device for your friends and family member when you are away from home 4. Device sharing: one tap to share devices with family members 5. Easy connection: easily and quickly connect app to devices
Camera captures nothing
Good luck trying to reach customer service support. It’s nonexistent. Will return to Amazon. Extremely disappointed and complete waste of money
United StatesUnresponsive App
The quality of the lock that I purchased, and the user-friendliness of the app are great but the app has problems. Many times you make a selection to enter a menu and then you can’t exit out by using the exit arrow. The app is unresponsive. You have to close the app and reopen it to get to another menu.
United StatesSensor Need Improvement
The sensors on the cam R6 4K need improved sensors and tracking of objects. Many t8mrs they go astra and have their sensors out-of-field range. Therefore, cam may be not so great with all around detection.
United StatesMormic
Had lock little over a year. Changed batteries and now will not work. Spent countless time trying to connect by Bluetooth and Wi-Fi with the gateway to no avail. Hate loosing money to these kind of products. Wasn’t cheap price either.
United StatesPiece of crap
Worse lock ever
United StatesThe instructions need revamped
These are some of the worse instructions on how to install a lock, ever. You can barely read them and they’re not that understandable. Good thing I was finally able to figure it out. The lock works great once you decipher the gibberish.
United StatesBluetooth either doesn’t work or is the hardest to figure out of my life and I work in tech
What the actual.... these instructions are the WORST
United States
Minor bug fixes and overall improvement. Should you have any questions about using Hugolog products, please contact us at [email protected] with us in the Hugolog Connect App. We'd love to hear from you.
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