United StatesConnectivity should be owned by the many, not the few. Helium Mobile unites users with coverage built by people and a service that actually benefits you. Enjoy unique rewards, dynamic coverage, and next-level privacy from a new type of carrier. Join the future of mobile today at hellohelium.com Disclaimer: *Rewards are a function of network governance and depend on multiple factors, including but not limited to, individual activities, network usage, technical and/or operational issues, and network governance. Nova Labs does not provide, guarantee, or refund any rewards and makes no promises, guarantees, or warranties as to their value. See Terms and Conditions for details (https://hellohelium.com/terms-and-conditions).
Cool plan But
The customer service is terrible.. The mapping doesn’t work flawlessly.. and your phone doesn’t always connect to the wifi.. instead of adding a store to the app they need to fix the bugs if they really want the masses to come..
United StatesHelium is a game changer
This app and the whole concept behind it is next level! Am example of what can happen when great minds are put together 🙇🏻♀️
United StatesCan’t login
Cant claim tokens. Family members can’t login anymore. It’s always a new issue and support can’t help.
United StatesThey don’t release my phone number to switch.
I am trying to switch my number from Helium to another operator and they have not released my number for 1.5 days and I cannot use my number and phone for 1.5 days because of Helium. They don't even have a phone number for me to call, their live support line is not available at night, during the day they answer with a 10 minute wait, and when they answer, they cannot offer you any solution and they just say they will forward it to their technical team, but I am sure they don't even have a technical team. I will file a lawsuit against them.
United StatesUsed to be 5 stars
Can’t pay with MOBILE, used to be able to. They blame Solana network congestion, but my other apps send and receive with quickness. The only reason they don’t get 1 star is because the price still is attractive for the service. They better get it together because Chirp is coming for $5/mo and on the SUI network. UPDATE: the prepay finally went through, but only after market dipped and I ended up having to use more MOBILE.
United StatesPayment
Won’t let me use my tokens to pay bill, still not fixed after the update, if not fixed by the weekend I will cancel the plan
United StatesUsed to be 5 stars
Can’t pay with MOBILE, used to be able to. They blame Solana network congestion, but my other apps send and receive with quickness. The only reason they don’t get 1 star is because the price still is attractive for the service. They better get it together because Chirp is coming for $5/mo and on the SUI network. If there is anyone else out there that wants to connect for possible class action, my X is glassmansionltd.
United States
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