Claim your state and federal fuel tax refund with a few simple taps. (Available in WA state only at this time) Benefits include: Get up to $0.51 per gallon between state and federal refunds. That’s more than $25 on a 50-gallon fill-up. It’s as easy as taking a photo. Gallons streamlines your submission process by making it as easy as taking a photo of your receipt. Your receipt is automatically processed and submitted. Money is deposited straight into your bank account. Simply link your bank account with our trusted, safe, secure platform. Fill up at a gas station, marina, or with a fuel truck? Claim it, as long as it’s not dyed. All-kinds of off-road equipment: Boats, sea-doos, lawnmowers or other landscaping equipment, rental equipment, unlicensed farm or construction equipment, logging, power take-off, manufacturing, fuel export, tribal fishing...the list goes on. Washington state permits claiming your refund under RCW 82.38.180. Unleaded, non-dyed diesel, aviation, and jet-fuel only. Unlicensed equipment or boats only. 41-gallon minimum. Subject to specific restrictions on when and how often you can file. Don’t worry though, Gallons makes this all very easy or automatic. Gallons charges a 20% fee to provide the service after you've received your refund from the state.
Nothing happens
The receipts have been sitting in the app for a full year now and nothing happens. They are not moving up the ladder towards the payment. Entering them directly on the government website is always effective. The app is useless. Nobody answers your emails either. Deleting the app. Waste of time.
Endless loops and stuck on requested
I am only able to successfully log in about 25% of the time. Typically I get stuck in an endless loop of entering my phone number, entering the security code, repeat. I’ve submitted 2 receipts, both are just sitting in the pending category and never move past requested.
nice idea, but not solid execution
the mechanics of the app are great. I would give it 5 stars if all the features worked reliably, however, plaid integration never exited for me, so hangs in the in-app browser. Also, It is currently giving me an infinite login loop - submit phone number, get text, screen never moves on to enter the code.
Refunds denied
The app can’t differentiate fuel types even though that is a requirement for submitting to the state. I have received letters from the state denying the refund numerous times. Contact with the app via email has not corrected this in app failure in almost a year. 😕
Removes money instead of refunding
I put in three receipts last season and I got the money deducted from my account instead of credited. I have written 3 emails, but no response. I have high hopes still for this up, but they need to rectify their removing of money from my account.
Refund
Nice to get a refund on something I didn’t even know was being taxed in WA state. It’s been easy to navigate and connect with my bank.
Great Idea - Issues with Execution
First, I’ll start with the service that this provides. This is WAY easier than filing through the state directly. Yes, Gallons takes a 20% cut, but I think it’s worth it unless you’re claiming refunds on your megayacht. There are some issues with the app, however. Some of the buttons are annoying as they overlap with the clock and status icons at the top of the screen on an iPhone 12 Pro. They can be tough to acknowledge that you’re tapping them. I’ve also had issues linking my state tax account. I login with my credentials and it goes to a screen saying it’s requesting an authorization code for several seconds…and then nothing. It goes right back to the screen to enter my credentials. No error message, no results. Since I can’t link my account, it’s not functional. Whatever the issue is, the app needs to provide feedback on why it’s failing. Until that’s fixed, it gets only 2 stars from me. Update: it seems the issues I had with linking my tax account were related to an outage. It was resolved, so I’ve updated my review to 4 stars. I’d still like to see the problems with button locations fixed.
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