Flame Connect places full control of your electric fire into a beautiful, easy and convenient interface - all from the palm of your hand. Enjoy the latest flame technology and ultra-realistic flame effects to create a unique and stunning focal point within any room. Simply scan and connect to Bluetooth to communicate directly with your fire. Change settings and modes that your product supports. Quickly change modes and settings on your fire to suit your mood. Set product schedules to automate your fire's on/off times. Change flame effect settings such as mist output intensity and LED colours on supported products. Prevent unauthorised product access by linking ownership of your fire with your account. Enable guest mode for temporary access to other Flame Connect trusted users. Support for multiple languages and a choice of Fahrenheit and Celsius. Only specific product models and series letters are supported. Check the compatibility list at https://www.dimplex.co.uk/flame-connect#compatibility. Compatibility is subject to GDHV Internet of Things (IoT) Terms and Conditions. Flame Connect usage requires the download and installation of the Flame Connect onto a compatible device. Flame Connect usage also requires the creation of a Flame Connect account, which is subject to agreement of the GDHV Internet of Things (IoT) Terms and Conditions, Privacy Policy and Cookie Policy. Flame Connect app updates, product updates and all app usage require a broadband internet connection for app usage in all cases and in product connection for internet-connected product function; ISP and mobile carrier fees apply.
Worst Ever
I just spent a gazillion dollars on having a 50 inch Evolve installed. The app was working fine until I changed my wifi network. It would not connect through Bluetooth or manually and now the unit will no go into Bluetooth mode at all. I’ve reached out to customer service multiple ways. We will see when/if I get a response. BTW….more than 25 other devices connected to my new wifi seamlessly. The problem has been isolated to this app and this unit. Beyond frustrating!
Stops working after a few weeks
Initially, it works fine and after a few weeks, begins to get very slow and finally it stops working and needs to be reinstalled.
Horrible
Can’t even sign up. Useless
Verification email
Sign up stopped at the email verification. I never received an email with the code to proceed. Please fix.
No keyboard
On an iPad, to creat an account, one is asked for an email … but no keyboard is available to type one … how does anyone use this app?
Bug fixes and stability improvements
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