A mobile companion app to FIS' Infinity IdP identity management service, providing second-factor authentication for registered users.
Too difficult to use
The Elogin/Authenticator process and app are confusing, inconsistent and require too much time to accomplish a simple task.
Needs improvement
Would be great if you can change the default account that shows when opening the app. Or allow show all codes on the screen at the same time. Having to switch the account every time I open the app is not friendly at all.
Terrible
Constantly clears out my PIN device setup and then I have to reset it all back up!
Needs one improvement
This would be perfect if you could set the default authentication code when you have multiple subscriptions.
Just bad
If your company doesn’t force you to use this then use something else. Every update makes something more awkward or breaks something.
PIN screen woes
If ever I enter a wrong PIN, this app does not allow me to quickly go back to the PIN entry screen. Even if I close out the app and get back in, it just bypasses the PIN entry screen until some minimum amount of time elapses. Please be more forgiving with a way to get back to the PIN entry, as generating bad token codes just wastes my time.
Impossible
I can’t even get it to read it’s own QR Code from the website so I can pair the app to the website. Ridiculous.
Bug fixes.
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